Does the Jetstar Price Beat Guarantee actually work?

hero media
You’ve seen the ads on television, but will you always get the best price with Jetstar? We put the famous Price Beat Guarantee to the ultimate test… three times.

Determined to hold onto the unofficial title of ‘Australia’s cheapest airline’, you may have noticed that Jetstar regularly advertises a Price Beat Guarantee in which it promises to beat all (comparable) competitor and third party website flights by 10 per cent.

 

This means that a couple of extra minutes of shopping around can save you some serious cash.

The conditions:

1. The flight you would like to match must be a direct flight using the exact same airports.

 

2. The two flights must leave within an hour of each other for domestic flights, and the same condition is applied to flights between Australia and New Zealand or within Asia.

 

3. If you’re flying internationally, the flights only need to be within the same calendar day.

 

4. Unfortunately, all flights must leave more than seven days from applying for a price beat, so no last minute trip.

 

I had one big realisation as a result of taking part in this process: unlike a similar promotion with Bunnings (or the like) you don’t actually need to find the cheaper product, using this search will bring up anything comparatively cheaper. How much more attractive is that as a tool?

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

Follow these steps to apply for a Jetstar price beat:

1. Visit the Price Beat Guarantee page on the Jetstar website.

 

2. Click on the ‘apply now’ button.

 

3. Fill out the form and provide the airports, date and time of the Jetstar flight you would like to beat.

 

4. Check your email for a response regarding the outcome of your application. This should only take a few minutes.

 

5. If successful, follow the link provided to complete the booking and payment. The new price will only be held for 60 minutes so make sure you are ready to pay immediately. Baggage can be added after this point in ‘manage your booking’.

 

6. If unsuccessful, this might be because either flight was ineligible or no cheaper flights could be found at that time.

 

I tested out the guarantee for you and had varying results.

Weekly travel news, experiences
insider tips, offers, and more.

Test one: SYD > BRIS one-way

I applied for a Sydney to Brisbane flight in May this year at 2pm that would normally cost $71 with Jetstar. I found that Tigerair also had the same flight leaving at 2.55pm for $64.95. My application was successful as all airports were the same, the flight was direct and leaving only 55 minutes later, making the cost of my Jetstar flight just $58.46.

I saved: $12.54

Test two: SYD > MELB (return)

I also applied for return flights from Sydney to Melbourne (Tullamarine) in June 2018. The first flight with Jetstar would leave Sydney at 10.20am and cost $99. The return flight was to leave Melbourne at 3.20pm and was $149. Tigerair had a SYD–MEL flight at 10.15am for $73.95 and a MEL–SYD flight at 3.30pm for $129.95. My application was successful and the Jetstar price came down from $248 to $183.52. This success came as a bit of a surprise for me because the terms and conditions require a ‘direct and one-way’ flight but the application form gives the option between return and one-way flights and gave me the correct discount – so who are we to complain?

I saved: $64.48

SYD > BALI (one-way)

I submitted an unsuccessful application for an international Jetstar Sydney to Bali (Denpasar) flight on 4 September 2018 at 10.20am for $326. There were a number of AirAsia flights from Sydney to Bali for $239 leaving on the same calendar day (as per the terms and conditions). However, each of these Jetstar and AirAsia flights included two flights and a stopover and thus were ineligible as they were not direct, non-stop flights.

I saved: nothing.

I found the Price Beat Guarantee deal to be most effective for the more common domestic routes such as Sydney to Melbourne, Sydney to the Gold Coast, Brisbane to Sydney and Brisbane to Melbourne.

 

While international flights are eligible for the Price Beat Guarantee, I generally found that Jetstar is already the cheapest flight available or either Jetstar or the competing airline have connections and stopovers and are therefore ineligible for the promotion.

hero media

Your guide to the best accommodation around Australia for every type of traveller

    Dilvin Yasa Dilvin Yasa
    Whether you’re after the perfect family holiday or after something a little more romantic, Accor has the stay for you.

    Nothing sets the tone of your holiday quite like the accommodation you’ve chosen. After all, who can imagine a wellness retreat without an on-site day spa, or a sprawling family resort without a kids’ club (or babysitting service)? The truth is there are as many ways to holiday as there are types of travellers – but happily, there’s accommodation for every type of traveller.

    Fun family holidays

    A successful family holiday requires plenty of space – not to mention essential amenities, like a fully equipped kitchen and laundry, a central location near plenty of activities and attractions, and those all-important beaches. The following properties all fit the bill and were designed with kids in mind.

    1. Peppers Beach Club Port Douglas

    inside room at Peppers Beach Club Port Douglas
    Peppers Beach Club Port Douglas is perfect for a family getaway.

    Will it be a day of snorkelling the Great Barrier Reef, horse riding along the golden sands of Cape Tribulation, or trying your hand at watersports at Four Mile Beach? For those checked in at Peppers Beach Club Port Douglas , the correct answer can only ever be ‘all of the above’ – but only if you can convince the kids to get out of the hotel’s lagoon-style swimming pool.

    Featuring one-, two- and three-bedroom apartments (some with private swim-up pool decks), the hotel is also conveniently located moments from the town centre.

    2. Novotel Sydney on Darling Harbour

    Novotel Sydney On Darling Harbour
    Send the kids to Kid’s club, and head to the restaurant.

    Kids’ club: the two words most parents of little ones long to hear. With Novotel Sydney on Darling Harbour , however, that’s only the beginning. This eco-friendly hotel (which is famous for its spacious rooms) pulls out all the stops, serving up a 10-metre outdoor pool, tennis court and a signature restaurant, The Ternary .

    Located in the heart of Sydney’s vibrant Darling Harbour precinct, the hotel is steps from WILD LIFE Sydney Zoo , SEA LIFE Sydney Aquarium and the Australian National Maritime Museum .

    3. Mantra on Salt Beach Kingscliff

    Mantra On Salt pool
    The Tweed offers the best of both worlds.

    When the kids are screaming ‘Gold Coast theme parks’ but your body needs a little Byron Bay downtime, the answer arrives in the form of Mantra on Salt Beach Kingscliff , an airy resort located in The Tweed. Some of Queensland and New South Wales’s top beaches and attractions are only a short drive away.

    Featuring one- and two-bedroom suites, a tennis court and a lagoon-style pool (plus a children’s wading pool), guests also have the option to rent a bike, book a treatment at the onsite day spa, or organise child-minding for date night.

    Couples getaways

    Remember those candlelit dinners when you first got together? Or what about those long walks along the beach and lazy sleep-ins – complete with room service?

    If you’re still searching your memory, it’s time to hit reboot on romance by booking a hotel geared around good food, good times and more than a little privacy.

    1. Sofitel Melbourne On Collins

    inside room at Sofitel Melbourne
    Soak in the gorgeous view.

    Located in the heart of Melbourne’s shopping and theatre districts, there’s every reason those checking into Sofitel Melbourne On Collins will want to head out and explore. A night in, however, can mean a champagne or signature cocktail (or two) at The Atrium Bar on 35 before an intimate feast at No35 , where French gastronomy reaches new heights.

    Top tip? Book the Romance Getaway Package , which includes a bottle of French champagne, breakfast in bed and a leisurely 2pm check out.

    2. Mondrian Gold Coast

    inside a room at The Mondrian
    Enjoy classy surrounds at The Mondrian.

    The Gold Coast suburb of Burleigh has all the ingredients needed for a romantic escape. And the best place to explore it all from is the stunning beachfront lifestyle precinct, Mondrian Gold Coast .

    Stay in one of 208 accommodation options, including studios, suites, homes and houses. Taste your way through the levels of dining options, from authentic Italian and surf-to-plate seafood, and dive into the lively pool club. Or relax with a restorative treatment together at the spa.

    City escapes

    Nabbing a front-row seat to urban life (and momentarily feeling like a local) is as easy as checking into a city hotel and letting the streets around you set the pace for your next holiday.

    Laidback retreats and coastal getaways will always have their place, but here you can step straight into galleries and boutique stores, roll into restaurants and tumble out of bars – all before watching the sun rise across a gleaming skyline.

    A convenient location, of course, is key.

    1. 25hours Hotel The Olympia

    25hours Sydney Atrium
    Book into Sydney’s newest boutique spot.

    Hotels are all too often about retreating from the city they’re located in, but at Sydney’s newest boutique spot, 25hours Hotel Sydney The Olympia , a stay is all about immersing yourself in the area. Channelling the energy and creativity of its Oxford Street location, the hotel’s bold and playful design is a nod to the building’s arthouse beginnings as West’s Olympia Theatre. Guests can choose to stay in either a light and airy Dreamers room or the more dramatic Renegades option.

    This is home to two stand-out bars (one of them on the rooftop) and a cafe serving Lune croissants, as well as The Palomar , a hot dining spot that serves as a love letter to the Mediterranean.

    2. Hyde Melbourne Place

    Hyde Melbourne
    Be steps from Melbourne’s best attractions.

    Some of Melbourne’s finest restaurants might be on Hyde Melbourne Place’s doorstep, but there’s no need for guests to venture out the front door for a bite to remember. The innovative brand’s first Australian offering is not only home to three distinctive venues (including an atmospheric rooftop restaurant), but is also the winner of a Michelin Key 2025.

    Conveniently located in the east end of the city’s CBD within moments of the city’s iconic laneways, accommodation ranges from a soothing General Admission Queen to the spectacular Headliner Suite (many with balconies overlooking the city buzzing below). A high-end fitness space and Peach Pilates streamed straight to your in-room tablet are available too. Our top tip? Call ahead for a Sonna Brightening LED Face Mask and say yes to winding down with a meditative ritual designed to support skin health, clarity and calm.

    Tranquil retreats

    There’s no question 2026 is going to be your year, but it would be foolish to hard-launch this new and improved you without first taking some time to relax, rejuvenate and reflect on how you can find better balance in the year to come.

    It’s time to treat yourself to a wellness getaway that’s designed around peace, natural beauty and more than a few spa treatments.

    1. Pullman Bunker Bay Resort

    Pullman Bunker Bay pool
    Relax into Pullman Bunker Bay Resort.

    Kangaroos at dawn, Margaret River wineries at noon and a long evening of life-affirming massage treatment come the late afternoon; there’s a lot to love about a stay at Pullman Bunker Bay Resort . And that’s without even touching on the resort’s secluded beachfront location.

    Whether you check into a studio villa or a three-bedroom, three-bathroom villa, the views stretching out over the lake or garden will help you hit reset as you ponder the important questions: should you take a drive to nearby Geographe Bay to enjoy the dive of a lifetime, settle in for a long and lazy day in the resort’s heated infinity-edge pool, or make booking after booking at Vie Spa to try its extensive range of massages, facials and treatments?

    The cherry on top? The resort has a complimentary – albeit seasonal – kids’ club, too.

    2. Peppers Cradle Mountain Lodge

    couple in spa at Peppers Cradle Mountain
    Connect with yourself and nature at Peppers Cradle Mountain Lodge.

    Welcome to the ultimate alpine wellness experience, a luxurious lodge nestled in the lush peaks of Tasmania’s World Heritage-listed Cradle Mountain-Lake St Clair National Park, where ‘forest bathing’ takes on a whole new meaning.

    Offering quick and easy access to some of the region’s most iconic walking trails (not to mention a window to our most striking flora and fauna), every cabin and suite at Peppers Cradle Mountain Lodge – some with their own fireplace – is designed to help you exhale.

    Say yes to a wealth of included activities, such as an evening wildlife safari, a guided Crater Lake mountain walk or the Aboriginal Heritage & Bush Tucker tour. Unwind by retreating to the famous Waldheim Alpine Spa , where treatment rooms overlook rugged mountains and ancient forests.

    Wellness has never looked – or felt – so luxurious.

    Learn more and plan your next escape at All.com .