What it's like to stay at Pier One Sydney Harbour

Sitting pretty next to the Sydney Harbour Bridge, this iconic accommodation celebrates its maritime heritage and contemporary refinement.

Nestled right by the water and offering stylish rooms adorned in maritime motifs, staying at Pier One Sydney Harbour, Autograph Collection is akin to being aboard an ultra-luxe boat – without the motion sickness. From your room or suite, you can admire sailboats drifting by and fall asleep to the calming sound of water lapping against the wharf. In short, you couldn’t be more immersed in Sydney Harbour if you tried.

Here’s everything you need to know about this iconic Sydney hotel that offers quintessential Sydney luxury.

Location

The iconic hotel sits next to the Sydney Harbour Bridge. (Image: Angie Silvy)

Pier One Sydney Harbour takes up some of the most enviable pieces of real estate in Sydney, right next to the Sydney Harbour Bridge. Located waterfront, on a heritage-listed wharf in Walsh Bay, it drinks up sparkling Sydney Harbour views.

Walsh Bay is Sydney’s Arts & Theatre district, renowned for its world-class theatres, restaurants, and bars – though you may find it hard to tear yourself away from the luxurious accommodation. Basing yourself here puts you within walking distance of many of Sydney’s most well-known spots such as The Rocks, Circular Quay, and Barangaroo.

Sydney Airport is a 20-minute drive away.

Style and character

the balcony suite with Harbour views at Pier One

Stay in the heart of Sydney at Pier One Sydney Harbour.

The design choices for Pier One Sydney Harbour are an extension of the harbour surrounds and the building’s maritime history. Originally a cargo wharf and ferry terminal built in 1912, it was converted into a hotel in 1998. The hotel was managed by several different companies before it was acquired by Marriott International in 2014.

Architecture firm Tonkin Zulaikha Greer was called upon for the most recent transformation of the luxury hotel in 2019. They sensitively elevated the space, retaining many of the building’s heritage features, including timber ceiling beams, ironwork, and the original flooring.

The interior palette reflects the harbour with blues and browns, accented by aged brass detailing that evokes classic ship architecture. Modern Australian furnishings and custom-designed boat-shaped light fixtures thoughtfully complement the heritage features and bring it into the 21st century. Though a five-star hotel, the design exudes a sense of warmth and familiarity.

Facilities

There are two dining facilities at Pier One Sydney Harbour: PIER BAR and PIER DINING.

There is a gym onsite on the ground floor that comes with a range of Technogym exercise equipment. Running enthusiasts should also take advantage of the location, which is arguably one of the most beautiful running spots in the urban world. During summer, the hotel opens a pop-up harbourside swimming pool where you can go for a refreshing dip and then order drinks and summer bites at the bar. There are two dining facilities to enjoy, but more on that later. Valet parking is provided by the hotel’s concierge team.

The hotel is a sponsor of the Bangarra Dance Theatre – a company of professional Aboriginal and Torres Strait Islander performers – who will be performing at the Sydney Opera House in June 2025 for their Illume show. If you’re looking for something incredible to do for a night out during your stay, this show will offer an unforgettable cultural experience that will immerse you in Australia’s rich Indigenous heritage.

Rooms

Dog-friendly rooms are available so your pet pals can enjoy a comfortable stay alongside you.

Each of the 189 light-filled rooms and suites features unique characteristics, with many boasting spectacular waterfront views. Each room has black-out blinds, premium Who is Elijah amenities, Dyson hairdryers, robes and slippers, and exceedingly comfortable beds. Bathrooms in rooms (not suites) are on the smaller side. For special occasions, book into one of the suites that offer breathtaking Sydney Harbour Bridge views which can be admired from the large heritage-style balcony or freestanding tub – you’d be hard-pressed to find a more spectacular location for Vivid or New Year’s Eve.

In great news for pet owners, this is a dog-friendly hotel, with rooms available to accommodate your furry companion.

Food and drink

Enjoy casual bites at the alfresco bar.

Pier One Sydney Harbour has two dining facilities on the ground floor: PIER BAR AND PIER DINING.

For a more relaxed affair, PIER BAR is an idyllic spot for casual bites and inventive cocktails with an Australian twist – take, for example, the Piermite: a whiskey, myrtle vanilla, dark cacao, Archiemite, yellow Chartreuse, and orange bitters concoction with a hint of Vegemite. In summer, head down for Sunset Hour to enjoy $2 oysters and $12 classic cocktails while soaking up live DJ sessions.

food and drinks on the table at PIER DINING

Dine on the modern Australian, seafood-forward menu.

PIER DINING is the hotel’s modern Australian restaurant offering a more sophisticated dining experience. The seafood-forward menu features dishes such as whole Murray cod, baked eastern rock lobster, and David Blackmore Wagyu oyster blade. The freshly shucked Sydney Rock oysters (offered in multiple preparations) are not to be missed. This is to be paired with the 100 per cent Australian wine selection.

A buffet breakfast is also served at PIER DINING with made-to-order eggs, crispy bacon, sausages, roasted tomatoes, pancakes, and waffles, along with a selection of fresh pastries and fruit platters.

Does Pier One Sydney Harbour have access for guests with disabilities?

There are wheelchair-accessible guest rooms at Pier One Hotel and most common areas of the hotel are also accessible by wheelchair.

Is Pier One Sydney Harbour family-friendly?

Check into the Hickinson Suite with Sydney waterfront views.

Pier One Sydney Harbour’s proximity to attractions like The Rocks, Circular Quay, and Sydney Opera House, make it a great base for families to explore. Family-friendly and interconnecting rooms are available, along with family packages that include a $100 food and drink voucher, breakfast, and accommodation for two adults and two children.

Details

Best for: Couples, first-timers to Sydney, business travellers

Address: 11 Hickson Rd, Dawes Point

Cost: From $309 per night.

Welcome to the first instalment of Hotel Addict, a monthly column where I check into Australia’s best hotels, exploring not just the rooms, but the stories, service and settings that make each stay unforgettable and worth adding to your wishlist.

Hotel stays have quietly become my thing. Long before I became a travel journalist, I was booking staycations just for a change of scenery. Some had charm, some had character, some had neither. Once, I even stayed in a hotel directly opposite my own apartment – partly for the novelty, partly because I wanted to see my life from a different angle.

For me, hotels represent a kind of mystery – I find myself wanting to know what these buildings contain. Many of them are designed with intention: lighting, materials, scent and sounds that often reflect the city they sit in. Time seems to gently pause in these spaces, which have increasingly become the destination itself for modern travellers.

It only felt fitting for the first hotel in this series to be in my home city and at the hotel that’s been at the top of my list: Capella Sydney.

A sandstone heritage building and palm trees

Capella sits within an Edwardian Baroque‑style sandstone building.

An email with a hotel program from the “Culturist Team” lets me know this will be a luxurious stay. There’s a guided walk around the Botanic Gardens, a weaving workshop and a Sydney contemporary art tour – the kind of addition that signals a hotel that’s tuned into the finer details, and one that’s not surprising given that Capella’s ethos centres on delivering personalised, immersive experiences.

Capella opened in 2023 within a transformed Edwardian Baroque‑style sandstone building in Sydney’s CBD that was originally designed by renowned Scottish-Australian architect George McRae. I often walk past this building and once attended an event inside – I distinctly remember being surprised by how beautiful it was. Bar Studio, Make Architects, and stylist Simone Haag were engaged to sensitively adapt the building for contemporary luxury while honouring its past, in collaboration with Heritage NSW and the City of Sydney.

When I arrive, I’m greeted by three different staff members along the way to reception. There’s a lovely subtle scent, which I later learn combines notes of bergamot, green tea leaves, peony, freesia, vetiver and cedarwood. This hotel strikes such a beautiful balance between grandness and intimacy, with large floral bouquets, contemporary artworks, impressively high ceilings that give it an international feel and quieter nooks to unwind in. Each space is unique, but they’re all unified by a warm, textural and layered design.

Sydney has been deserving of a hotel of this calibre for quite some time, with many of the accommodations in the city looking and feeling dated.

A modern hotel reception with high ceilings

The design strikes the perfect balance between grandness and intimacy.

I have a treatment booked at the hotel’s Auriga Spa prior to check-in. The space is ultra-luxe, moodily lit and intimate, featuring timber joinery, green walls and a sleek design that’s so perfect it almost transports me to Japan. I opt for the Replenish Beauty and LED Facial – a strategic choice with a TV segment on the horizon, and a hopeful bid to look extra fresh for the camera.

The treatment begins with me sitting in the softest robe of my life, wearing slippers and sipping chamomile tea. I’m then whisked away to my private treatment room, which has its own bathroom, a large skylight and a small Japanese-style garden. The treatment is extremely relaxing and moves through cleansing, exfoliating, massaging (arm, head, neck and face) and LED Light Therapy. There’s so much attention to detail – even at the end, the facialist puts my slippers back on me, while I’m still lying down.

Spa treatment room with a massage bed, featuring timber walls and a serene Japanese-style garden visible through a window.

A treatment at Auriga Spa might be the best way I’ve ever started a hotel stay. (Image: Rachael Thompson)

While this treatment certainly hasn’t had a Benjamin Button effect, my sister seems to think I’m glowing, so I walk away happy, or at the very least, zen.

Auriga Spa has a sauna, steam room, ice fountain and a beautiful indoor heated swimming pool. There’s also “experiential showers” – new to me, but essentially it combines water flowing from different places, changing temperatures, mood lighting, gentle sounds, and a subtle lemongrass scent.

You could easily spend the better part of a day at the spa and pool, even if you’re not a guest.

The indoor heated swimming pool with glass ceiling at Capella Sydney.

Guests outside the hotel can use the spa and swimming pool. (Image: Rachael Thompson)

I’m escorted to my room, drunk on relaxation, but I make sure to take note of how noisy the hallways are – answer: dead quiet. My room is 50 square metres, which is huge by hotel standards, but particularly for one in the CBD. It feels like a high-end apartment with floorboards, a freestanding bath and a seating/dining area. My eyes are immediately drawn to the line-up of macarons waiting for me on the dining table.

I’m thrilled to see the mini bar armoire includes a small wine fridge stocked with Minuty Prestige Côtes de Provence, Cloudy Bay Sauvignon Blanc, Handpicked Wines Pinot Noir, and Moët Grand Vintage. Not that I plan on using it (I simply could not justify the prices) – but it’s a nice extra that makes the room feel that much more luxurious. The drinks lineup reads like a who’s-who of local favourites – Young Henrys, Maybe Sammy cocktails, Four Pillars gin and Archie Rose gin. Snacks include Tyrell’s chips, Pringles, Natural Confectionery lollies, and a Carman’s oat bar.

Some small touches I appreciate that some hotels don’t offer: the option to choose your housekeeping time, an iron that actually works well, a Bluetooth speaker, the beloved wine fridge, aluminium water bottles and a bathroom without a glass door or screen that awkwardly exposes you. The one downside is that some of these rooms don’t offer much in the way of a view.

A modern hotel room with a monochrome paletter.

I stayed in a Premier Room which was elegant and relaxing. (Image: Rachael Thompson)

4:30pm is Swill Hour – a daily tradition that nods to the historical “six o’clock swill” in Australia. This one-hour event takes place in the Living Room and invites guests to gather and enjoy each other’s company with a signature cocktail in hand. This afternoon’s tipple is a Eucalyptus Gimlet, a clever, herbaceous little cocktail, by the multi-award-winning Maybe Sammy Team, served on coasters depicting drawings of the historic building. The canapé of the day is a tomato and stracciatella tart. I noticed several staff members chatting with guests like old friends, asking how their adventures earlier in the day went – clearly remembering previous conversations from earlier visits.

Dinner is booked for 6:30pm in Aperture – arguably the most beautiful area of the accommodation. It’s decorated with Australian flora and features a kinetic sculpture hanging from the roof that opens like flowers, with softly changing lights. Tyler, who is serving us, clearly admires the Capella brand, speaking enthusiastically about the other international properties he’s been to and sharing how he sometimes brings his five-year-old daughter here to use the pool.

Interior of Aperture at Capella Sydney, featuring lush greenery and a striking ceiling-mounted sculpture.

The scale of Aperture gives it an international feel.

I kick things off with a basil melon margarita – a winning recommendation – before tucking into the best prawn toast I’ve ever had. For mains it’s crispy Ōra King salmon and spaghetti with mud crab.

When I arrive back at my room, there’s a vegan leather journal on my bed with a note that says: “The ritual of journaling allows us to pause, reflect and focus.” This is part of the turndown service, and my slippers are neatly lined up next to my bed. Will I journal? No. Do I think it’s a nice touch? Yes.

Brasserie 1930 at Capella Sydney, where Art Deco elegance meets contemporary Australian cuisine.

Brasserie 1930 boasts Art Deco elegance.

The next morning, I make the predictable choice of smashed avo for breakfast at the on-site restaurant, Brasserie 1930. There’s also a buffet brimming with all the usual suspects.

Afterwards, I head to the pool to relax for a few hours before the 11am checkout. Despite my earlier resolve not to journal, I find myself reflecting nonetheless – an irony not lost on me – on my 21st hotel stay in Sydney. I write this with growing assurance that great hotels don’t just provide a place to stay; they create memorable moments, thanks in large part to fantastic staff. Kudos to the hiring manager.

Next stop: The Tasman, a Luxury Collection Hotel, Hobart!

Experience quintessential Sydney luxury at Pier One Sydney Harbour

Sitting pretty next to the Sydney Harbour Bridge, this iconic accommodation celebrates its maritime heritage and contemporary refinement.

Location

Style and character

Facilities

Rooms

Food and drink

Does Pier One Sydney Harbour have access for guests with disabilities?

Is Pier One Sydney Harbour family-friendly?

Details

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Welcome to the first instalment of Hotel Addict, a monthly column where I check into Australia’s best hotels, exploring not just the rooms, but the stories, service and settings that make each stay unforgettable and worth adding to your wishlist.