Hotel Profile: QT Sydney | Australian Traveller

In signature QT style, the Sydney outpost offers a level of unexpected.

Quirky and opulent, QT hotels have been a favourite among design and travel connoisseurs since the opening of their first outpost on the Gold Coast in 2011. Renowned for their signature eclectic style, playful energy, and refined amenities these boutique hotels whisk you away to another world with their charm.

If you’re travelling to Sydney or simply need a staycation, QT Sydney offers a whimsical and unique stay for locals and visitors alike. Here’s everything to know before you book your stay.

Location

QT Sydney is a 20-minute drive from Sydney Airport. Located on Market Street in the CBD, it’s a prime position to base yourself to explore the city’s must-visit sites including Hyde Park, Circular Quay, the Opera House and Darling Harbour. Queen Victoria Building, which sits directly above Town Hall Station, is a two-minute walk away.

QT Sydney is nestled in the historic Gowings Department Store and heritage-listed Sydney State Theatre.

Style and character

QT Sydney is set within the historic Gowings Department Store—a landmark of Sydney’s retail history—and the heritage-listed Sydney State Theatre, both of which date back to the 1920s. The fun begins before you enter the accommodation with the hotel’s cheeky Directors of Chaos—dressed in Romance Was Born host outfits—welcoming you outside.

QT Sydney blends Gothic, Art Deco, and Italianate architecture with modern edge.

Inside is the work of Interior design firms Nic Graham and Associates (G+A) and Indyk Architects who were called upon to restore and transform the interiors. The original old-world charm that blends Gothic, Art Deco, and Italianate architecture, has been carefully preserved and thoughtfully offset with quirky, modern elements.

The funky foyer showcases lashings of colour, an LED wall of digital art, and plush upholstered seating. The guestrooms feature original details mixed with playful decor like bowler hat-shaped lights, leather headboards, and glass cabinets that glow red and orange and are filled with various-shaped glassware.

Facilities

Those looking to get their wellness fix can find stillness at the onsite spa, SpaQ, one of Sydney’s most popular day spas. The indulgent menu spans illuminating body peals, energising body wraps, facial therapy, and massages (including pregnancy). The Hamman-inspired steam room is the perfect pre-treatment experience.

Get pampered at spaQ.

The most luxurious treatment is the heavenly six-hour ‘Metamorphosis’ which will indulge you in a Hammam steam, energising body wrap, massage, lunch, and femme fatale facial. There’s also a hipster barber next door for those looking to get the cleanest of cuts.

There’s a small gym onsite and guests are given complimentary access to Fitness First Platinum.

QT Sydney doesn’t have onsite parking but they do offer valet parking. Self-parking can be found at Wilson Parking on nearby Pitt Street.

spaQ will transport you to a total state of zen.

Rooms

Rooms are accessible via a lift which tailors the music it plays to the number of guests travelling in it.

For a hotel positioned in the heart of the city, the 200 guestrooms and suites are quiet and provide an oasis from the outside bustle. These spacious accommodations with original timber floorboards and high ceilings range from comfortable King Rooms to grand suites and are scented with Chanel No.5. All come with plush QT Deam Beds to ensure a sound night’s rest.

the living room interior of QT Sydney State Suite

The State Suite is the most luxurious accommodation offering.

There are no spectacular views from these richly layered rooms, but the bold artworks from artists such as Grant Stevens and Patsy Payne, curios, and eclectic furnishings make up for it by providing a visually captivating experience.

a look inside the QT Corner Suite, Sydney

The spacious QT Corner Suite comes with eclectic furnishings.

All rooms feature large stone bathrooms with King rooms offering rain showers and all other room tiers offering luxurious freestanding or Japanese baths. Within are premium Kevin Murphy amenities and Dyson Supersonics which bring a spa-like experience to your stay.

QT Sydney features large stone bathrooms.

A minibar can say a lot about a hotel’s standards, and we’re pleased to share that the QT has nailed its offering. It’s well stocked and offers a range of tasty treats like organic beetroot chips and gingerbread ninjas, premium spirits such as Belvedere Vodka, Chivas Regal Scotch and Patron XO Café, and an intimacy kit.

The stylish QT Sydney Executive King.

If you’re travelling with your pup, guests can also book a pet-friendly room that boasts a pet-friendly mini bar packed with treats and in-room dogs’ dinner menus designed by QT Head of Treats Nic Wood.

Enjoy a sound night’s rest on one of the plush QT Dream Beds.

Food and drink

There are two dining venues to enjoy onsite; Gowings Bar and Grill and Parlour.

Gowings Bar & Grill is inspired by New York’s Little Italy and steakhouse scene. Helmed by chef Sean Connolly, the menu is, unexpectedly, meat-heavy with high-quality cuts like Brooklyn Valley eye fillet, New York striploin, and Riverine ribeye up for grabs.

the interior details of Gowings Bar & Grill at QT Sydney

Step into the elegant Gowings Bar & Grill at QT Sydney.

There are plenty of seafood and vegetarian options on the menu as well such as swordfish belly crudo with peperoncino and oregano, and raviolo with roasted eggplant and smoked scamorza. You can also sit in the bar area for a pre or post-dinner creative cocktail like the ‘I’ve Been Missin’ with pink gin, rose, and strawberry shrub.

a table-top view of French cuisine at Parlour in QT Sydney

Dine on quintessential French fare at Parlour.

Parisian-inspired all-day dining venue Parlour sits on Market Street level. Indulge in classic French fare while sitting in a chic space that will transport you to a sultry bistro in Paris. Join for the daily Afternoon Aperitif from 4-6pm and you’ll be treated to $1 escargot, $2 freshly shucked oysters, and $10 mini classic martinis.

squeezing lemon into a dish at Gowings Bar & Grill, QT Sydney

The menu is inspired by New York’s Little Italy and steakhouse scene.

Accessibility?

QT Sydney is wheelchair accessible.

Family-friendly?

QT Sydney isn’t your stereotypical family hotel and its design-led nature is geared towards a more trendy and adult-oriented experience. However, the rooms are large and the location is ideal for exploring the city.

Details

Address: 49 Market St, Sydney

Best for: Business travellers and couples

Price: From $295

Check out our Sydney accommodation guide.

Welcome to the first instalment of Hotel Addict, a monthly column where I check into Australia’s best hotels, exploring not just the rooms, but the stories, service and settings that make each stay unforgettable and worth adding to your wishlist.

Hotel stays have quietly become my thing. Long before I became a travel journalist, I was booking staycations just for a change of scenery. Some had charm, some had character, some had neither. Once, I even stayed in a hotel directly opposite my own apartment – partly for the novelty, partly because I wanted to see my life from a different angle.

For me, hotels represent a kind of mystery – I find myself wanting to know what these buildings contain. Many of them are designed with intention: lighting, materials, scent and sounds that often reflect the city they sit in. Time seems to gently pause in these spaces, which have increasingly become the destination itself for modern travellers.

It only felt fitting for the first hotel in this series to be in my home city and at the hotel that’s been at the top of my list: Capella Sydney.

A sandstone heritage building and palm trees

Capella sits within an Edwardian Baroque‑style sandstone building.

An email with a hotel program from the “Culturist Team” lets me know this will be a luxurious stay. There’s a guided walk around the Botanic Gardens, a weaving workshop and a Sydney contemporary art tour – the kind of addition that signals a hotel that’s tuned into the finer details, and one that’s not surprising given that Capella’s ethos centres on delivering personalised, immersive experiences.

Capella opened in 2023 within a transformed Edwardian Baroque‑style sandstone building in Sydney’s CBD that was originally designed by renowned Scottish-Australian architect George McRae. I often walk past this building and once attended an event inside – I distinctly remember being surprised by how beautiful it was. Bar Studio, Make Architects, and stylist Simone Haag were engaged to sensitively adapt the building for contemporary luxury while honouring its past, in collaboration with Heritage NSW and the City of Sydney.

When I arrive, I’m greeted by three different staff members along the way to reception. There’s a lovely subtle scent, which I later learn combines notes of bergamot, green tea leaves, peony, freesia, vetiver and cedarwood. This hotel strikes such a beautiful balance between grandness and intimacy, with large floral bouquets, contemporary artworks, impressively high ceilings that give it an international feel and quieter nooks to unwind in. Each space is unique, but they’re all unified by a warm, textural and layered design.

Sydney has been deserving of a hotel of this calibre for quite some time, with many of the accommodations in the city looking and feeling dated.

A modern hotel reception with high ceilings

The design strikes the perfect balance between grandness and intimacy.

I have a treatment booked at the hotel’s Auriga Spa prior to check-in. The space is ultra-luxe, moodily lit and intimate, featuring timber joinery, green walls and a sleek design that’s so perfect it almost transports me to Japan. I opt for the Replenish Beauty and LED Facial – a strategic choice with a TV segment on the horizon, and a hopeful bid to look extra fresh for the camera.

The treatment begins with me sitting in the softest robe of my life, wearing slippers and sipping chamomile tea. I’m then whisked away to my private treatment room, which has its own bathroom, a large skylight and a small Japanese-style garden. The treatment is extremely relaxing and moves through cleansing, exfoliating, massaging (arm, head, neck and face) and LED Light Therapy. There’s so much attention to detail – even at the end, the facialist puts my slippers back on me, while I’m still lying down.

Spa treatment room with a massage bed, featuring timber walls and a serene Japanese-style garden visible through a window.

A treatment at Auriga Spa might be the best way I’ve ever started a hotel stay. (Image: Rachael Thompson)

While this treatment certainly hasn’t had a Benjamin Button effect, my sister seems to think I’m glowing, so I walk away happy, or at the very least, zen.

Auriga Spa has a sauna, steam room, ice fountain and a beautiful indoor heated swimming pool. There’s also “experiential showers” – new to me, but essentially it combines water flowing from different places, changing temperatures, mood lighting, gentle sounds, and a subtle lemongrass scent.

You could easily spend the better part of a day at the spa and pool, even if you’re not a guest.

The indoor heated swimming pool with glass ceiling at Capella Sydney.

Guests outside the hotel can use the spa and swimming pool. (Image: Rachael Thompson)

I’m escorted to my room, drunk on relaxation, but I make sure to take note of how noisy the hallways are – answer: dead quiet. My room is 50 square metres, which is huge by hotel standards, but particularly for one in the CBD. It feels like a high-end apartment with floorboards, a freestanding bath and a seating/dining area. My eyes are immediately drawn to the line-up of macarons waiting for me on the dining table.

I’m thrilled to see the mini bar armoire includes a small wine fridge stocked with Minuty Prestige Côtes de Provence, Cloudy Bay Sauvignon Blanc, Handpicked Wines Pinot Noir, and Moët Grand Vintage. Not that I plan on using it (I simply could not justify the prices) – but it’s a nice extra that makes the room feel that much more luxurious. The drinks lineup reads like a who’s-who of local favourites – Young Henrys, Maybe Sammy cocktails, Four Pillars gin and Archie Rose gin. Snacks include Tyrell’s chips, Pringles, Natural Confectionery lollies, and a Carman’s oat bar.

Some small touches I appreciate that some hotels don’t offer: the option to choose your housekeeping time, an iron that actually works well, a Bluetooth speaker, the beloved wine fridge, aluminium water bottles and a bathroom without a glass door or screen that awkwardly exposes you. The one downside is that some of these rooms don’t offer much in the way of a view.

A modern hotel room with a monochrome paletter.

I stayed in a Premier Room which was elegant and relaxing. (Image: Rachael Thompson)

4:30pm is Swill Hour – a daily tradition that nods to the historical “six o’clock swill” in Australia. This one-hour event takes place in the Living Room and invites guests to gather and enjoy each other’s company with a signature cocktail in hand. This afternoon’s tipple is a Eucalyptus Gimlet, a clever, herbaceous little cocktail, by the multi-award-winning Maybe Sammy Team, served on coasters depicting drawings of the historic building. The canapé of the day is a tomato and stracciatella tart. I noticed several staff members chatting with guests like old friends, asking how their adventures earlier in the day went – clearly remembering previous conversations from earlier visits.

Dinner is booked for 6:30pm in Aperture – arguably the most beautiful area of the accommodation. It’s decorated with Australian flora and features a kinetic sculpture hanging from the roof that opens like flowers, with softly changing lights. Tyler, who is serving us, clearly admires the Capella brand, speaking enthusiastically about the other international properties he’s been to and sharing how he sometimes brings his five-year-old daughter here to use the pool.

Interior of Aperture at Capella Sydney, featuring lush greenery and a striking ceiling-mounted sculpture.

The scale of Aperture gives it an international feel.

I kick things off with a basil melon margarita – a winning recommendation – before tucking into the best prawn toast I’ve ever had. For mains it’s crispy Ōra King salmon and spaghetti with mud crab.

When I arrive back at my room, there’s a vegan leather journal on my bed with a note that says: “The ritual of journaling allows us to pause, reflect and focus.” This is part of the turndown service, and my slippers are neatly lined up next to my bed. Will I journal? No. Do I think it’s a nice touch? Yes.

Brasserie 1930 at Capella Sydney, where Art Deco elegance meets contemporary Australian cuisine.

Brasserie 1930 boasts Art Deco elegance.

The next morning, I make the predictable choice of smashed avo for breakfast at the on-site restaurant, Brasserie 1930. There’s also a buffet brimming with all the usual suspects.

Afterwards, I head to the pool to relax for a few hours before the 11am checkout. Despite my earlier resolve not to journal, I find myself reflecting nonetheless – an irony not lost on me – on my 21st hotel stay in Sydney. I write this with growing assurance that great hotels don’t just provide a place to stay; they create memorable moments, thanks in large part to fantastic staff. Kudos to the hiring manager.

Next stop: The Tasman, a Luxury Collection Hotel, Hobart!

QT Sydney: a theatrical getaway for design-loving travellers

In signature QT style, the Sydney outpost offers a level of unexpected.

Location

Style and character

Facilities

Rooms

Food and drink

Accessibility?

Family-friendly?

Details

Check out our Sydney accommodation guide.

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Welcome to the first instalment of Hotel Addict, a monthly column where I check into Australia’s best hotels, exploring not just the rooms, but the stories, service and settings that make each stay unforgettable and worth adding to your wishlist.