hero media

This Melbourne hotel has set the bar sky high

Welcome to Hotel Addict, a monthly column where I check into Australia’s best hotels and share what makes them worthy of your wishlist.

Pulling up to The Ritz-Carlton, Melbourne, someone is already waiting for me. “Rachael?" he asks as the driver grabs my bags. I’m taken aback by the promptness and personal recognition a level of service I may never get used to. The tone is set for the rest of my stay, which people have told me to expect will be exceptional.

It’s exciting that a wave of design-forward hotels has opened in Melbourne in recent years, from the cool 1 Hotel to the stylish Hannah St Hotel, raising the bar for established properties. It’s no longer enough to simply exist as a luxury hotel you really need to impress. The Ritz-Carlton, Melbourne opened its doors in March 2023 in the heart of the city’s central business district, near the Yarra River and Southbank arts precinct, and immediately asserted itself as the tallest hotel in Australia.

The ground floor at The Ritz-Carlton, Melbourne
The glamorous entry level features a striking gold staircase.

Melbourne-based architecture firm Cottee Park and Melbourne interior design firm BAR Studio were called upon to create this sleek hotel, featuring a quilted facade of glass and metal and a contemporary interior with a distinctly Melbourne feel that nods to the city’s architectural heritage and cosmopolitan spirit. While the entrance is at ground level, the main Sky Lobby and reception are on Level 80 a layout common in Japanese hotels, ensuring every guest begins their stay on a high note. The journey from the ground floor showcases a golden spiral staircase, a Swarovski chandelier and a curated mix of Indigenous and contemporary artworks.

The main Sky Lobby and reception at The Ritz-Carlton, Melbourne
The main Sky Lobby and reception are on Level 80.

My ears pop as we ascend to reception for a seamless check-in. I head to the high-end, apartment-style Club Lounge for a glass of bubbles and nibbles. Where many hotel lounges feel stuffy and underwhelming, The Ritz-Carlton, Melbourne’s outpost shines. For starters, the view is incredible. On the 79th floor, it offers 180 -degree vistas of Melbourne’s east coast. Design-wise, it’s sleek, modern and flooded with natural light. As per usual, (see: my review of The Tasman), I order my obligatory cheese plate. It’s so generously portioned, I wish I had a +1 to share it with me. I overhear a conversation between staff and the couple sitting next to me, who are travelling from overseas – their favourite thing about their stay has been the quality of the food. 

The Club Lounge at The Ritz-Carlton, Melbourne
The Club Lounge has the feel of a high-end apartment.
A cheese plate from The Ritz-Carltone, Melbourne
The Club Lounge offers breakfast, lunch, afternoon tea, evening hors d’oeuvres with drinks, and desserts.

I make my way to my Victoria Harbour King Room, which exudes understated luxury elevated by gold accents. I’m delighted to find a bottle of Moreau-Naudet Chablis and another cheese plate (my needs were definitely anticipated) waiting for me on the table. Part of the brand’s service philosophy is going above and beyond to impress guests (see: the “$2,000 Rule"). The bathroom is spacious, with a bath, large double vanity and it’s stocked with Diptique products. In true Ritz-Carlton fashion, there’s a walk-in wardrobe which adds to the feeling of luxury. Floor-to-ceiling windows that make way for the east-facing view make the room nice and bright.

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

A modern room at The Ritz-Carlton, Melbourne
East-facing rooms boast spectacular views out to the ocean.
A bathroom at The Ritz-Carlton, Melbourne
Bathroom's are designed to take advantage of the view.

Melbourne is renowned for its hospitality scene, so staying in a hotel to dine feels almost sacrilegious. But someone’s got to do the hard work, and I willingly oblige, heading to dinner at the onsite modern Australian restaurant, Atria. Dining alone (especially without a book) can sometimes feel awkward, but staff are intuitive and ask if I’d like to sit at the Chef’s table so I can observe the choreography of the kitchen. Again, the views are incredible (we’re looking out to the Dandenong Ranges now), which I enjoy while working through an indulgent seafood medley. 

The spectacular The Ritz-Carlton Suite.
The spectacular The Ritz-Carlton Suite.

It begins with a scallop and caviar tartlet paired with Suenen Champagne (the sommelier’s choice, and a good one at that), followed by tuna with pickled citrus, river mint, tuna bone cream and shiitake oil. But it’s the paperbark baked half rock lobster with mandarin, heirloom tomato vinaigrette and finger lime that makes me take out my phone to show my family. At $170 a pop, it’s not the cheapest item on the menu, but it’s a dish I’m unlikely to forget anytime soon. The sommelier guides me through a tasting of Chablis and Sancerre, cementing this as one of my favourite hotel meals I’ve ever had.

I collapse into my room’s plush bed and surrender to a luxurious, uninterrupted sleep before being woken up by the sun rising over the water.

Paperbark baked half rock lobster with mandarin, heirloom tomato vinaigrette and finger lime.
Paperbark baked half rock lobster with mandarin, heirloom tomato vinaigrette and finger lime.

The next morning, I head to the wellness area for a quick dip in the indoor, heated infinity pool. The modern design and skyline views make me feel like I’m in Tokyo. There is also a sauna, steam rooms and vitality pools to round out the wellness offerings, or for a more indulgent experience, you can book a treatment at the spa. 

I’m warmly welcomed back to the Club Lounge for breakfast. There’s a mix of small buffet bites and an à la carte menu spanning a pulled pork bun, caramelised honey toast and salmon benedict.

I’m feeling sky high after this stay and reluctant to descend down the lift and back to reality.

The indoor, heated infinity pool at The Ritz-Carlton, Melbourne
The heated infinity pool is the ultimate place to unwind.

Weekly travel news, experiences
insider tips, offers, and more.

Details

Best for: Business travellers, hotel aficionados, couples and those looking for a stylish staycay.

Highlights: Service, views and dining.

Address: 650 Lonsdale St, Melbourne VIC 3000

Accessibility: Accessible rooms with roll-in showers, lowered hooks, and space for wheelchairs are available. All venues offer accessibility.

Price: From $650 per night

Club Lounge access: Only open to guests who book a room or suite that specifically includes Club Lounge access

Rachael Thompson
Rachael Thompson is Australian Traveller's Evergreen Editor and Hotel Addict. She's responsible for the foundational content on AustralianTraveller.com, helping to manage and grow the brand’s destination guides. With a background in design and travel media, Rachael is dedicated to curating content that is as much informational as it is beautiful. She began her career at Belle magazine, before taking up editorial roles at Homes to Love and Bed Threads. When she's not writing, editing or optimising content, Rachael enjoys exploring the city's newest restaurants, bars and hotels. Next on her Aussie travel wish list is Lord Howe Island.
View profile and articles
hero media

This geological wonder is hiding in the heart of Victoria

    Michael Turtle Michael Turtle
    Mythical, historical and most of all, spectacularly beautiful, Buchan Caves demands you take your time – and a tour. 

    In the pools of water, so still they could be mirrors, the reflections of the stalactites make these limestone towers seem even taller. Almost 400 million years ago, an underground river carved through the rock to create the Buchan Caves. Now, artworks created by dripping water adorn these subterranean galleries: stalactites hanging from the ceiling, pillars connecting some to the ground, even curtain-like wave formations clinging to the stone.

    Caves House
    Visit the caves for the day or stay onsite in the campground or at the self-contained Caves House. (Image: Ben Savage)

    “This is called the Fairy Cave because it’s full of fairy dust,” a guide tells visitors as they enter a cavern glittering with “calcite that’s solidified into thousands of tiny little diamond shapes”.  Buchan Caves is Victoria’s largest cave system, but Fairy Cave is a highlight and, along with nearby Royal Cave, is accessible only by tour. Naturally cold, naturally dark, these caverns deep below the surface light up as the local experts tell their stories. 

    couple walking in cave
    You’ll need to book a guided tour to see the caves. (Image: Tourism Australia)

    Among the hundreds of caves, some can be easily accessed from the surface. For instance, a casual stroll along the FJ Wilson Interpreted Walk, as kangaroos watch on from beneath acacia trees, leads into the 400-metre-long Federal Cave and its natural steps of white limestone. A slightly longer track, the Granite Pools Walk heads through soaring forest down into moss-covered gullies where the calls of lyrebirds trill through the leaves. 

    A quick history lesson on Buchan Caves 

    Buchan Caves
    Buchan Caves are a must-visit attraction in Gippsland. (Image: Tourism Australia)

    Among the geology and the nature are millennia of history. This part of East Gippsland connects the high country to the coast and was long a place of refuge for the local Gunaikurnai people on seasonal migrations to the mountains. Archaeological studies show humans lived here up to 18,000 years ago, with artefacts such as small stone tools found around the site. But not too far into the caverns – oh no! The Gunaikurnai didn’t dare venture deep into the dark at Buchan Caves, telling stories they were inhabited by gnome-like nyols (small grey-skinned creatures that could steal memories). 

    Buchan Caves Hotel
    The Buchan Caves Hotel was rebuilt after burning down in 2014. (Image: Jess Shapiro)

    By the early 1900s, more people had started to hear about these incredible caves and so the Moon family set up home at the site and started to run tours below ground for intrepid visitors. More than a century later, their historic residence is available as accommodation, with the three-bedroom house sleeping up to eight people and now equipped with modern amenities the Moons could only have dreamt of. 

    But whether you stay overnight or just spend the day here, it’s worth taking your time to explore more than just the main caves, to get a deeper understanding of one of Victoria’s fascinating geological attractions.