A guide to getting the most out of your frequent flyer points

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There are plenty of ways to spend your frequent flyer points: flights, accommodation and car rental is just the beginning in a multitude of offers.

Having said this, not all redemptions offer good value, and for most people it can be easy to make a poor value redemption without even realising. Personally, I aim to get at least two cents per point in value for each redemption I make with Qantas or Virgin Australia’s Velocity frequent flyer programs.

 

Although, often you can get much more than this. This guide aims to help you understand some of the best and worst value redemptions you can get when spending your points. All prices and points required for flights are quoted assuming a one-way trip.

The most questionable ways to spend frequent flyer points:

1. Redeeming points for products

Redeeming points for products is consistently one of the worst uses of frequent flyer points. It can be tempting to order the latest iPhone through an airline’s online reward store, but the amount charged often constitutes poor value when compared to flying with your points.

 

For example, you can pick up a Scanpan Techniq the Windsor saucepan online at the Qantas rewards store for 71,920 Qantas Points. Undoubtedly, this looks like a nice saucepan, but the sting comes when you take a closer look at that price point. I found the same pan online for $170 with multiple online retailers including Catch. This means that you would be valuing each point at around 0.24 cents, which is terrible value. For 3,500 fewer points you could redeem a Qantas business-class flight from Melbourne to Singapore.

2. Redeeming international economy flights

Typically, international economy reward seats offer poor to average value. Qantas economy flights from Melbourne to Hong Kong start at around $600 or 25,200 points and $138 in taxes for a points redemption. That means each point would be valued at around 1.8 cents. In comparison, a business-class redemption on the same flight works out to 4.5 cents per point.

3. Booking with Points Plus Pay

Most airlines offer an option to offset the ticket price of your flight using points. This means that you can use your points for any flight with available seats. As the points pricing is based on the cash fare, this method generally offers poor value in comparison to an award seat.

 

For example, using Qantas’s Points Plus Pay for a $249 economy flight from Melbourne to Perth (the cheapest Qantas flight on this route) would cost 37,900 points. This is especially poor value when considering that you could book two economy classic reward seats on the same flight for 1.9k fewer points!

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4. Using points for hotel bookings

As you may have realised from previous redemptions, frequent flyer points often don’t stretch as far on the ground as they do in the air. Redeeming points for hotel bookings is no exception to this general rule.

 

Using dates in March, I found a four-night stay at the Sofitel Fiji Resort and Spa which booking direct was $864. Redeeming points for the same dates would have been a whopping 134,595 Qantas points or 135,100 Velocity points. That means you would be getting just 0.64 cents per point in value.

Some of the best ways to spend frequent flyer points:

1. Redeem for business not economy

One of the best ways to maximise the redemption value of your points is to redeem for flights in business class as opposed to economy. Plus, flying in business means you get to enjoy travelling in comfort and style.

 

Using Virgin Australia as an example, a reward flight from Sydney to Hong Kong would cost 59,500 points plus $50 in taxes for business or 27,800 points plus $35 in taxes for economy. With cash, a business ticket is more than $3000 and economy starts at around $600. Essentially, this means you are getting five times the value for around twice the points by booking an award seat.

 

This is why flying business on points is incredibly popular among frequent flyers.

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2. Family pool your points and status credits

Most airline frequent flyer schemes allow you to ‘pool’ points and status credits from family members into one main account.

 

Of the two main frequent flyer schemes in Australia, Virgin Australia’s Velocity has the best family pooling features. Velocity allows members to set up an automatic transfer of points and/or Status Credits with family members living at the same address, with up to six family members allowed in the pool. Unfortunately, Qantas does not offer anything similar but instead allows points (and not status credits) to be transferred between family members.

 

Pooling your points together into one account is a fantastic way to accumulate points for that dream redemption and to gain elite status with an airline quickly.

3. Upgrading from economy using points

Requesting an upgrade using points when booked on a paid economy fare is one of the best ways to get excellent value out of your points. Often it is relatively painless, however it does involve an element of luck in getting your request approved.

 

Upgrades are approved based on status, meaning higher-status customers are processed first. Unfortunately, it is unlikely that your upgrade request will be approved for international flights, due to increased competition on these routes. Although, it is always worth a try, especially if you hold high status. Most of the time this works best for domestic flights where there is less competition.

Summary

Something important to consider when thinking about spending your frequent flyer points is the value you are getting for your redemption. As mentioned, I normally aim for two cents per point at a minimum with both Qantas and Velocity frequent flyer programs. Although the questionable redemptions mentioned in this article often represent poor value, it is always good to work out the value for yourself as things can change from time to time.

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Tom Goward
Some say it's an obsession, others say it's love. Tom likes planes and flying them. He’s also a professional travel addict, with a knack for maximising loyalty points to travel at the pointy end of the plane. Did we mention Tom likes planes?
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7 Lake Macquarie secrets the locals don’t want you to know

Credit: Beau Pilgrim

An untapped side to this popular holiday spot is hiding in plain sight.

Laidback Lake Macquarie draws in holidaygoers and day trippers with its casual coastal allure and raw beauty. But even though it’s just 90 minutes from Sydney, most visitors have only scratched the surface of what this region has to offer.

Foodie hotspots, quaint towns, tranquil waterways and compelling art are all waiting to be discovered. You just need to know where to find them.

1. Most visitors don’t make it to the western side

Explore beyond the western side. (Credit: Beau Pilgrim)

While there’s no harm in walking the well-worn path in this idyllic pocket of the world, the area west of Lake Macquarie is defined by stretches of ancient rainforests and quaint towns with a more local feel. Toronto is the largest town on this side and features a golf course and sailing clubs, while peninsula-based Wangi Wangi is fantastic for bushwalking and swimming.

2. There’s a booming arts scene

Museum of Art and Culture, YAPANG
Discover the Museum of Art and Culture, YAPANG.

Lake Macquarie is a must-visit destination for creatives. Discover the Museum of Art and Culture, YAPANG; this modern gallery is set on a five-hectare sculpture park and showcases a free rotating program of exhibitions and events, with a strong focus on contemporary Aboriginal art. In Wangi Wangi, explore the Wangi Owl Trail, which includes Dobell House, the preserved home of prolific artist Sir William Dobell. And enjoy live music every Saturday evening at the recently renovated Toronto Hotel.

3. It’s a nature lover’s paradise

three people swimming in lake macquarie
In and out of the water, find a natural paradise. (Credit: Beau Pilgrim)

Lake Macquarie is a playground for nature lovers. It’s home to Australia’s largest saltwater lake, a 110-square-kilometre haven for swimming, fishing, boating and sunset views. Another oasis is the Lake Macquarie State Conservation Area, a 761-hectare protected reserve with wildflowers, Second World War heritage sites and spectacular views to Pulbah Island. The upgraded Toronto baths, complete with jetty decking and netting, make for a sheltered spot for a refreshing dip, while the Awaba Mountain Bike Park gives adrenaline junkies their fix.

4. The dining scene is unbeatable

8 at Trinity lake macquarie
Treat yourself to 8 at Trinity.

Gourmands are well looked after in Lake Macquarie. At Emerson’s on the Lake in Toronto, the modern Australian fine dining menu spoils seafood lovers with the freshest ocean produce and stunning lake views. Sitting on Trinity Point’s waterfront, 8 at Trinity is another standout offering, serving Mediterranean fare in an open-air setting. For a more relaxed affair, the microbrewery trail lets craft beer enthusiasts sip on inventive brews from The Yard, Lake Mac Brewing and Bread & Brewery.

5. There are hidden coves and waterways

kayakers on lake macquarie local secrets
Get out onto the lake. (Credit: Beau Pilgrim)

There’s no better way to experience Lake Macquarie than directly on its waters, and in doing so you’ll discover a world of hidden coves and secluded waterways. Jump in a kayak for a tour with the friendly team at School of Yak and paddle to Cockle Creek, Awaba Bay, Green Point and Fennel Bay, discovering underwater life along the way. Or go all in and stay the night on one of Lake Macquarie Houseboats’ spacious vessels or hire a BBQ pontoon boat for the day from Lake Macquarie Boat Hire to enjoy a feast in the sunshine while admiring the marine life and picturesque waterscape.

6. It’s a birdwatcher’s paradise

ll blue wren sitting on a tree branch
Keep an eye out for local birdlife. (Credit: Walter Coppola)

Twitchers are in for a real treat as hundreds of fascinating bird species such as Australian pelicans, black swans, white-bellied sea-eagles and superb fairy-wrens call this area home. Take a self-guided tour around top spots including Bird Cage Point and Lake Macquarie State Conservation Area (near Morisset) or be guided in a clear-bottom kayak through the waterways with Lake Macquarie Kayak Adventures, observing feathered friends as you go.

7. The lake has islands

sail lake macquarie
Charter a boat to see Lake Macquarie’s islands.

Hop on a private boat, kayak or charter around the lake to discover the plethora of small islands peppered around Lake Macquarie. The largest is Pulbah Island, a 69-hectare nature reserve home to goannas and sugar gliders with secluded beaches. Sandy islands such as Spectacle Island and Pelican Island have a tropical lagoon-like look to them as they sit in the tidal path of Swansea Channel, which filters the sand and creates a pristine environment. Stop by for a dip and a picnic.

Start living like the locals at visitlakemac.com.au.