A guide to getting the most out of your frequent flyer points

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There are plenty of ways to spend your frequent flyer points: flights, accommodation and car rental is just the beginning in a multitude of offers.

Having said this, not all redemptions offer good value, and for most people it can be easy to make a poor value redemption without even realising. Personally, I aim to get at least two cents per point in value for each redemption I make with Qantas or Virgin Australia’s Velocity frequent flyer programs.

 

Although, often you can get much more than this. This guide aims to help you understand some of the best and worst value redemptions you can get when spending your points. All prices and points required for flights are quoted assuming a one-way trip.

The most questionable ways to spend frequent flyer points:

1. Redeeming points for products

Redeeming points for products is consistently one of the worst uses of frequent flyer points. It can be tempting to order the latest iPhone through an airline’s online reward store, but the amount charged often constitutes poor value when compared to flying with your points.

 

For example, you can pick up a Scanpan Techniq the Windsor saucepan online at the Qantas rewards store for 71,920 Qantas Points. Undoubtedly, this looks like a nice saucepan, but the sting comes when you take a closer look at that price point. I found the same pan online for $170 with multiple online retailers including Catch. This means that you would be valuing each point at around 0.24 cents, which is terrible value. For 3,500 fewer points you could redeem a Qantas business-class flight from Melbourne to Singapore.

2. Redeeming international economy flights

Typically, international economy reward seats offer poor to average value. Qantas economy flights from Melbourne to Hong Kong start at around $600 or 25,200 points and $138 in taxes for a points redemption. That means each point would be valued at around 1.8 cents. In comparison, a business-class redemption on the same flight works out to 4.5 cents per point.

3. Booking with Points Plus Pay

Most airlines offer an option to offset the ticket price of your flight using points. This means that you can use your points for any flight with available seats. As the points pricing is based on the cash fare, this method generally offers poor value in comparison to an award seat.

 

For example, using Qantas’s Points Plus Pay for a $249 economy flight from Melbourne to Perth (the cheapest Qantas flight on this route) would cost 37,900 points. This is especially poor value when considering that you could book two economy classic reward seats on the same flight for 1.9k fewer points!

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4. Using points for hotel bookings

As you may have realised from previous redemptions, frequent flyer points often don’t stretch as far on the ground as they do in the air. Redeeming points for hotel bookings is no exception to this general rule.

 

Using dates in March, I found a four-night stay at the Sofitel Fiji Resort and Spa which booking direct was $864. Redeeming points for the same dates would have been a whopping 134,595 Qantas points or 135,100 Velocity points. That means you would be getting just 0.64 cents per point in value.

Some of the best ways to spend frequent flyer points:

1. Redeem for business not economy

One of the best ways to maximise the redemption value of your points is to redeem for flights in business class as opposed to economy. Plus, flying in business means you get to enjoy travelling in comfort and style.

 

Using Virgin Australia as an example, a reward flight from Sydney to Hong Kong would cost 59,500 points plus $50 in taxes for business or 27,800 points plus $35 in taxes for economy. With cash, a business ticket is more than $3000 and economy starts at around $600. Essentially, this means you are getting five times the value for around twice the points by booking an award seat.

 

This is why flying business on points is incredibly popular among frequent flyers.

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2. Family pool your points and status credits

Most airline frequent flyer schemes allow you to ‘pool’ points and status credits from family members into one main account.

 

Of the two main frequent flyer schemes in Australia, Virgin Australia’s Velocity has the best family pooling features. Velocity allows members to set up an automatic transfer of points and/or Status Credits with family members living at the same address, with up to six family members allowed in the pool. Unfortunately, Qantas does not offer anything similar but instead allows points (and not status credits) to be transferred between family members.

 

Pooling your points together into one account is a fantastic way to accumulate points for that dream redemption and to gain elite status with an airline quickly.

3. Upgrading from economy using points

Requesting an upgrade using points when booked on a paid economy fare is one of the best ways to get excellent value out of your points. Often it is relatively painless, however it does involve an element of luck in getting your request approved.

 

Upgrades are approved based on status, meaning higher-status customers are processed first. Unfortunately, it is unlikely that your upgrade request will be approved for international flights, due to increased competition on these routes. Although, it is always worth a try, especially if you hold high status. Most of the time this works best for domestic flights where there is less competition.

Summary

Something important to consider when thinking about spending your frequent flyer points is the value you are getting for your redemption. As mentioned, I normally aim for two cents per point at a minimum with both Qantas and Velocity frequent flyer programs. Although the questionable redemptions mentioned in this article often represent poor value, it is always good to work out the value for yourself as things can change from time to time.

Tom Goward
Some say it's an obsession, others say it's love. Tom likes planes and flying them. He’s also a professional travel addict, with a knack for maximising loyalty points to travel at the pointy end of the plane. Did we mention Tom likes planes?
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Mornington Peninsula’s storied past: war, shipwrecks and a runaway convict 

    Kellie Floyd Kellie Floyd
    The Mornington Peninsula is a coastline of contrasts, where convict and military history meets shipwrecks, wild seas and adventures above and below the surface.

    The Mornington Peninsula can be the kind of place where salt-tangled hair feels like a badge of honour – proof you’ve been somewhere wild, raw and real. Peel back the layers and you’ll discover stories that anchor this region to something other than its famed food and wine.

    This land is the traditional Sea Country of the Bunurong/Boon Wurrung people. Long before grapevines were planted and artisanal goods were crafted, the Bunurong Traditional Owners lived in deep connection with the land and sea. Today, places such as Mushroom Reef Marine Sanctuary echo that tradition, with families exploring its rockpools in search of colourful sea stars and crabs at low tide and learning how these fragile ecosystems have been cared for across countless generations.

    a group of people visiting the Port Nepean National Park
    Take in the rugged coastal landscape at Port Nepean National Park. (Image: Tourism Australia)

    A visit to Point Nepean National Park feels like stepping back through time. The fort, built in 1882, protected the narrow entrance to Port Phillip Bay until the end of the Second World War. It was here that the first Allied shot of the First World War was fired – at a German cargo ship trying to escape just hours after war was declared. Nearby, the old Quarantine Station, one of Australia’s first permanent quarantine facilities, established in 1852, still stands. Walking through the hospital and disinfecting complex evokes stories of those who arrived from faraway shores.

    Not far from here is a story of survival that inspired the Aussie phrase ‘you’ve got Buckley’s chance’. In 1803, escaped convict William Buckley vanished into the bush near what’s now Sorrento. Everyone thought he had no hope of surviving, but he reappeared 32 years later, having lived with local Aboriginal people.

    Even the waters here hold history. The infamous stretch known as The Rip, just three kilometres wide at the entrance of Port Phillip Bay, is among the most treacherous waterways. Countless ships were lost here in the 19th and early 20th centuries, and in 1967, Australia’s own Prime Minister Harold Holt disappeared while swimming off the coast, never to be found.

    a seal swimming in Port Phillip Bay
    A seal swimming in Port Phillip Bay. (Image: Tourism Australia/Two Palms/Harry Pope)

    But for all its danger, the sea here also holds extraordinary beauty. Dolphins are often seen near Sorrento’s cliffs, while below the surface, seagrass meadows and rocky reefs teem with life. Marine tours offer a viewing to this underwater wonderland, while back on terra firma, walking trails lead along beaches, through coastal scrub, and over rock pools.

    And if you think you’ll forget about the Mornington Peninsula once you’ve left? You’ve got Buckley’s chance.

    A traveller’s checklist

    Staying there

    the suite interior at InterContinental Sorrento
    Luxury interiors at the historic InterContinental Sorrento. (Image: Greg Elms)

    Point Nepean Discovery Tents is immersive glamping beside the historic Quarantine Station. Or upgrade to luxury at the 1875-built InterContinental Sorrento.

    Playing there

    an aerial view of Cape Schanck Lighthouse
    Make your way to the Cape Schanck Lighthouse. (Image: Tourism Australia/Two Palms/Harry Pope)

    Bayplay Adventure Tours offer eco-adventures from snorkelling with sea dragons to kayaking with dolphins and cycling Point Nepean. Cape Schanck Lighthouse is fascinating to explore on a guided tour, which takes you into the lighthouse and keeper’s cottage.

    Eating there

    Portsea Hotel is a beautifully restored 1876 Tudor-style pub right on the beach, serving seasonal local fare.