Does the Jetstar Price Beat Guarantee actually work?

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You’ve seen the ads on television, but will you always get the best price with Jetstar? We put the famous Price Beat Guarantee to the ultimate test… three times.

Determined to hold onto the unofficial title of ‘Australia’s cheapest airline’, you may have noticed that Jetstar regularly advertises a Price Beat Guarantee in which it promises to beat all (comparable) competitor and third party website flights by 10 per cent.

 

This means that a couple of extra minutes of shopping around can save you some serious cash.

The conditions:

1. The flight you would like to match must be a direct flight using the exact same airports.

 

2. The two flights must leave within an hour of each other for domestic flights, and the same condition is applied to flights between Australia and New Zealand or within Asia.

 

3. If you’re flying internationally, the flights only need to be within the same calendar day.

 

4. Unfortunately, all flights must leave more than seven days from applying for a price beat, so no last minute trip.

 

I had one big realisation as a result of taking part in this process: unlike a similar promotion with Bunnings (or the like) you don’t actually need to find the cheaper product, using this search will bring up anything comparatively cheaper. How much more attractive is that as a tool?

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

Follow these steps to apply for a Jetstar price beat:

1. Visit the Price Beat Guarantee page on the Jetstar website.

 

2. Click on the ‘apply now’ button.

 

3. Fill out the form and provide the airports, date and time of the Jetstar flight you would like to beat.

 

4. Check your email for a response regarding the outcome of your application. This should only take a few minutes.

 

5. If successful, follow the link provided to complete the booking and payment. The new price will only be held for 60 minutes so make sure you are ready to pay immediately. Baggage can be added after this point in ‘manage your booking’.

 

6. If unsuccessful, this might be because either flight was ineligible or no cheaper flights could be found at that time.

 

I tested out the guarantee for you and had varying results.

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Test one: SYD > BRIS one-way

I applied for a Sydney to Brisbane flight in May this year at 2pm that would normally cost $71 with Jetstar. I found that Tigerair also had the same flight leaving at 2.55pm for $64.95. My application was successful as all airports were the same, the flight was direct and leaving only 55 minutes later, making the cost of my Jetstar flight just $58.46.

I saved: $12.54

Test two: SYD > MELB (return)

I also applied for return flights from Sydney to Melbourne (Tullamarine) in June 2018. The first flight with Jetstar would leave Sydney at 10.20am and cost $99. The return flight was to leave Melbourne at 3.20pm and was $149. Tigerair had a SYD–MEL flight at 10.15am for $73.95 and a MEL–SYD flight at 3.30pm for $129.95. My application was successful and the Jetstar price came down from $248 to $183.52. This success came as a bit of a surprise for me because the terms and conditions require a ‘direct and one-way’ flight but the application form gives the option between return and one-way flights and gave me the correct discount – so who are we to complain?

I saved: $64.48

SYD > BALI (one-way)

I submitted an unsuccessful application for an international Jetstar Sydney to Bali (Denpasar) flight on 4 September 2018 at 10.20am for $326. There were a number of AirAsia flights from Sydney to Bali for $239 leaving on the same calendar day (as per the terms and conditions). However, each of these Jetstar and AirAsia flights included two flights and a stopover and thus were ineligible as they were not direct, non-stop flights.

I saved: nothing.

I found the Price Beat Guarantee deal to be most effective for the more common domestic routes such as Sydney to Melbourne, Sydney to the Gold Coast, Brisbane to Sydney and Brisbane to Melbourne.

 

While international flights are eligible for the Price Beat Guarantee, I generally found that Jetstar is already the cheapest flight available or either Jetstar or the competing airline have connections and stopovers and are therefore ineligible for the promotion.

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A must-visit list of Victoria’s most iconic spots

From natural wonders to historical sites, we’ve rounded up Victoria’s most epic icons that deserve a place on your itinerary.

Grampians (Gariwerd) National Park

Mount William peak in Grampians (Gariwerd) National Park
Mount William is the highest peak in the Grampians (Gariwerd) National Park. (Image: Matt Donovan)

From towering mountains to crystal cascades and ancient rock art sites, the Grampians (Gariwerd) National Park is a playground for both outdoor adventurers and nature lovers. Don’t miss the views from the highest peak Mount William or the iconic Pinnacle.

Murray River

A paddle steamer down the Murray in Echuca
The wonders of the Murray are best experienced on board a paddle steamer. (Image: Visit Victoria)

A natural icon of majestic proportions, the Murray River flows for a staggering 2700 kilometres, making it one of the world’s longest navigable rivers. Meandering through Victoria before flowing out to sea at Goolwa in South Australia, the river is home to diverse wildlife, picturesque towns and secluded creeks and beaches.

Twelve Apostles, Port Campbell

the Twelve Apostles, Great Ocean Road
The Twelve Apostles are a star attraction on the Great Ocean Road. (Image: Tourism Australia/Two Palms/Harry Pope)

These limestone sea stacks are arguably Victoria’s most famous icon. After an $8-million upgrade to its lookout, The Blowhole near Loch Ard Gorge/Poombeeyt Kontapool (meaning breath of the whale) has recently reopened. A brand-new Twelve Apostles Visitor Experience Centre, complete with rooftop lookout, will open in 2026.

You Yangs, Geelong

kangaroos in You Yangs
Kangaroos enjoy dusk in the You Yangs. (Image: Tourism Australia)

Rising 300-plus metres from the flat volcanic plains between Melbourne/Naarm and Geelong, the You Yangs are massive granite boulders named for the local Wadawurrung word ‘Youang’, meaning ‘big hills’. Hiking, biking, rock climbing and horse-riding are popular within this regional park.

Redwood Forest, Yarra Valley

Redwood Forest, Yarra Valley
Yarra Valley’s soaring Redwood Forest. (Image: Tourism Australia)

Near the town of Warburton, an extraordinary forest of some 1500 Californian Redwoods stands among native orchids, eucalypt trees and rich birdlife. Planted in the 1930s, these 55-metre-plus trees can live for 2000 years and will grow to be some of the world’s tallest.

Wilsons Promontory, Gippsland

the Wilsons Promontory
Wilsons Promontory is home to the incredible Skull Rock formation. (Image: Tourism Australia)

The Prom, as it’s known locally, is the southernmost tip of mainland Australia. This 50,000-hectare reserve comprises granite mountains and forest, fringed by sandy beaches and surrounded by a marine park rich in marine biodiversity. It’s also home to the incredible and imposing Skull Rock formation.

Hanging Rock Reserve, Macedon Ranges

the Hanging Rock Reserve, Macedon Ranges
Enigmatic Hanging Rock. (Image: Visit Victoria/ Rob Blackburn)

This six-million-year-old volcanic rock was thrown into the national spotlight thanks to the 1967 novel and consequent 1975 film based on the fictional disappearance of schoolgirls in 1901. Mystery aside, visitors can walk the steep 105-metre summit, fish for trout and go twitching.

Sovereign Hill, Ballarat

exploring Sovereign Hill
Step back in time at Sovereign Hill. (Image: Tourism Australia)

Cry ‘eureka!’ at Sovereign Hill, a living museum to the prosperous Gold Rush era of the 1850s, during which Ballarat produced the most gold in the world. Visitors to this much-loved attraction can walk historic  streets, enter a gold mine and try panning for the good stuff, too.

The Great Stupa, Bendigo

Great Stupa, Bendigo
The Great Stupa in Bendigo. (Image: Tourism Australia)

Who’d have thought the largest Buddhist temple in the Western world would be tucked away in Bendigo’s bushland? Welcoming visitors to explore, this sacred Buddhist pagoda is an epicentre for Tibetan culture, architecture, art and interfaith harmony.

Cape Schanck Lighthouse, Mornington Peninsula

the Cape Schanck Lighthouse from above
Heritage-listed Cape Schanck Lighthouse. (Image: Tourism Australia/Two Palms/Harry Pope)

Ensuring the safe passage of ships in the notoriously treacherous Bass Strait since 1859, this heritage-listed lighthouse overlooks dramatic volcanic coast and wild beaches. The surrounding reserve is home to a plethora of wildlife including little penguins, seals and echidnas.