Does the Jetstar Price Beat Guarantee actually work?

Courtney Spicer Courtney Spicer
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You’ve seen the ads on television, but will you always get the best price with Jetstar? We put the famous Price Beat Guarantee to the ultimate test… three times.

Determined to hold onto the unofficial title of ‘Australia’s cheapest airline’, you may have noticed that Jetstar regularly advertises a Price Beat Guarantee in which it promises to beat all (comparable) competitor and third party website flights by 10 per cent.

 

This means that a couple of extra minutes of shopping around can save you some serious cash.

The conditions:

1. The flight you would like to match must be a direct flight using the exact same airports.

 

2. The two flights must leave within an hour of each other for domestic flights, and the same condition is applied to flights between Australia and New Zealand or within Asia.

 

3. If you’re flying internationally, the flights only need to be within the same calendar day.

 

4. Unfortunately, all flights must leave more than seven days from applying for a price beat, so no last minute trip.

 

I had one big realisation as a result of taking part in this process: unlike a similar promotion with Bunnings (or the like) you don’t actually need to find the cheaper product, using this search will bring up anything comparatively cheaper. How much more attractive is that as a tool?

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

Follow these steps to apply for a Jetstar price beat:

1. Visit the Price Beat Guarantee page on the Jetstar website.

 

2. Click on the ‘apply now’ button.

 

3. Fill out the form and provide the airports, date and time of the Jetstar flight you would like to beat.

 

4. Check your email for a response regarding the outcome of your application. This should only take a few minutes.

 

5. If successful, follow the link provided to complete the booking and payment. The new price will only be held for 60 minutes so make sure you are ready to pay immediately. Baggage can be added after this point in ‘manage your booking’.

 

6. If unsuccessful, this might be because either flight was ineligible or no cheaper flights could be found at that time.

 

I tested out the guarantee for you and had varying results.

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Test one: SYD > BRIS one-way

I applied for a Sydney to Brisbane flight in May this year at 2pm that would normally cost $71 with Jetstar. I found that Tigerair also had the same flight leaving at 2.55pm for $64.95. My application was successful as all airports were the same, the flight was direct and leaving only 55 minutes later, making the cost of my Jetstar flight just $58.46.

I saved: $12.54

Test two: SYD > MELB (return)

I also applied for return flights from Sydney to Melbourne (Tullamarine) in June 2018. The first flight with Jetstar would leave Sydney at 10.20am and cost $99. The return flight was to leave Melbourne at 3.20pm and was $149. Tigerair had a SYD–MEL flight at 10.15am for $73.95 and a MEL–SYD flight at 3.30pm for $129.95. My application was successful and the Jetstar price came down from $248 to $183.52. This success came as a bit of a surprise for me because the terms and conditions require a ‘direct and one-way’ flight but the application form gives the option between return and one-way flights and gave me the correct discount – so who are we to complain?

I saved: $64.48

SYD > BALI (one-way)

I submitted an unsuccessful application for an international Jetstar Sydney to Bali (Denpasar) flight on 4 September 2018 at 10.20am for $326. There were a number of AirAsia flights from Sydney to Bali for $239 leaving on the same calendar day (as per the terms and conditions). However, each of these Jetstar and AirAsia flights included two flights and a stopover and thus were ineligible as they were not direct, non-stop flights.

I saved: nothing.

I found the Price Beat Guarantee deal to be most effective for the more common domestic routes such as Sydney to Melbourne, Sydney to the Gold Coast, Brisbane to Sydney and Brisbane to Melbourne.

 

While international flights are eligible for the Price Beat Guarantee, I generally found that Jetstar is already the cheapest flight available or either Jetstar or the competing airline have connections and stopovers and are therefore ineligible for the promotion.

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Courtney Spicer

Courtney Spicer

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Mornington Peninsula’s storied past: war, shipwrecks and a runaway convict 

    Kellie Floyd Kellie Floyd
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    The Mornington Peninsula is a coastline of contrasts, where convict and military history meets shipwrecks, wild seas and adventures above and below the surface.

    The Mornington Peninsula can be the kind of place where salt-tangled hair feels like a badge of honour – proof you’ve been somewhere wild, raw and real. Peel back the layers and you’ll discover stories that anchor this region to something other than its famed food and wine.

    This land is the traditional Sea Country of the Bunurong/Boon Wurrung people. Long before grapevines were planted and artisanal goods were crafted, the Bunurong Traditional Owners lived in deep connection with the land and sea. Today, places such as Mushroom Reef Marine Sanctuary echo that tradition, with families exploring its rockpools in search of colourful sea stars and crabs at low tide and learning how these fragile ecosystems have been cared for across countless generations.

    a group of people visiting the Port Nepean National Park
    Take in the rugged coastal landscape at Port Nepean National Park. (Image: Tourism Australia)

    A visit to Point Nepean National Park feels like stepping back through time. The fort, built in 1882, protected the narrow entrance to Port Phillip Bay until the end of the Second World War. It was here that the first Allied shot of the First World War was fired – at a German cargo ship trying to escape just hours after war was declared. Nearby, the old Quarantine Station, one of Australia’s first permanent quarantine facilities, established in 1852, still stands. Walking through the hospital and disinfecting complex evokes stories of those who arrived from faraway shores.

    Not far from here is a story of survival that inspired the Aussie phrase ‘you’ve got Buckley’s chance’. In 1803, escaped convict William Buckley vanished into the bush near what’s now Sorrento. Everyone thought he had no hope of surviving, but he reappeared 32 years later, having lived with local Aboriginal people.

    Even the waters here hold history. The infamous stretch known as The Rip, just three kilometres wide at the entrance of Port Phillip Bay, is among the most treacherous waterways. Countless ships were lost here in the 19th and early 20th centuries, and in 1967, Australia’s own Prime Minister Harold Holt disappeared while swimming off the coast, never to be found.

    a seal swimming in Port Phillip Bay
    A seal swimming in Port Phillip Bay. (Image: Tourism Australia/Two Palms/Harry Pope)

    But for all its danger, the sea here also holds extraordinary beauty. Dolphins are often seen near Sorrento’s cliffs, while below the surface, seagrass meadows and rocky reefs teem with life. Marine tours offer a viewing to this underwater wonderland, while back on terra firma, walking trails lead along beaches, through coastal scrub, and over rock pools.

    And if you think you’ll forget about the Mornington Peninsula once you’ve left? You’ve got Buckley’s chance.

    A traveller’s checklist

    Staying there

    the suite interior at InterContinental Sorrento
    Luxury interiors at the historic InterContinental Sorrento. (Image: Greg Elms)

    Point Nepean Discovery Tents is immersive glamping beside the historic Quarantine Station. Or upgrade to luxury at the 1875-built InterContinental Sorrento.

    Playing there

    an aerial view of Cape Schanck Lighthouse
    Make your way to the Cape Schanck Lighthouse. (Image: Tourism Australia/Two Palms/Harry Pope)

    Bayplay Adventure Tours offer eco-adventures from snorkelling with sea dragons to kayaking with dolphins and cycling Point Nepean. Cape Schanck Lighthouse is fascinating to explore on a guided tour, which takes you into the lighthouse and keeper’s cottage.

    Eating there

    Portsea Hotel is a beautifully restored 1876 Tudor-style pub right on the beach, serving seasonal local fare.