Does the Jetstar Price Beat Guarantee actually work?

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You’ve seen the ads on television, but will you always get the best price with Jetstar? We put the famous Price Beat Guarantee to the ultimate test… three times.

Determined to hold onto the unofficial title of ‘Australia’s cheapest airline’, you may have noticed that Jetstar regularly advertises a Price Beat Guarantee in which it promises to beat all (comparable) competitor and third party website flights by 10 per cent.

 

This means that a couple of extra minutes of shopping around can save you some serious cash.

The conditions:

1. The flight you would like to match must be a direct flight using the exact same airports.

 

2. The two flights must leave within an hour of each other for domestic flights, and the same condition is applied to flights between Australia and New Zealand or within Asia.

 

3. If you’re flying internationally, the flights only need to be within the same calendar day.

 

4. Unfortunately, all flights must leave more than seven days from applying for a price beat, so no last minute trip.

 

I had one big realisation as a result of taking part in this process: unlike a similar promotion with Bunnings (or the like) you don’t actually need to find the cheaper product, using this search will bring up anything comparatively cheaper. How much more attractive is that as a tool?

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

Follow these steps to apply for a Jetstar price beat:

1. Visit the Price Beat Guarantee page on the Jetstar website.

 

2. Click on the ‘apply now’ button.

 

3. Fill out the form and provide the airports, date and time of the Jetstar flight you would like to beat.

 

4. Check your email for a response regarding the outcome of your application. This should only take a few minutes.

 

5. If successful, follow the link provided to complete the booking and payment. The new price will only be held for 60 minutes so make sure you are ready to pay immediately. Baggage can be added after this point in ‘manage your booking’.

 

6. If unsuccessful, this might be because either flight was ineligible or no cheaper flights could be found at that time.

 

I tested out the guarantee for you and had varying results.

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Test one: SYD > BRIS one-way

I applied for a Sydney to Brisbane flight in May this year at 2pm that would normally cost $71 with Jetstar. I found that Tigerair also had the same flight leaving at 2.55pm for $64.95. My application was successful as all airports were the same, the flight was direct and leaving only 55 minutes later, making the cost of my Jetstar flight just $58.46.

I saved: $12.54

Test two: SYD > MELB (return)

I also applied for return flights from Sydney to Melbourne (Tullamarine) in June 2018. The first flight with Jetstar would leave Sydney at 10.20am and cost $99. The return flight was to leave Melbourne at 3.20pm and was $149. Tigerair had a SYD–MEL flight at 10.15am for $73.95 and a MEL–SYD flight at 3.30pm for $129.95. My application was successful and the Jetstar price came down from $248 to $183.52. This success came as a bit of a surprise for me because the terms and conditions require a ‘direct and one-way’ flight but the application form gives the option between return and one-way flights and gave me the correct discount – so who are we to complain?

I saved: $64.48

SYD > BALI (one-way)

I submitted an unsuccessful application for an international Jetstar Sydney to Bali (Denpasar) flight on 4 September 2018 at 10.20am for $326. There were a number of AirAsia flights from Sydney to Bali for $239 leaving on the same calendar day (as per the terms and conditions). However, each of these Jetstar and AirAsia flights included two flights and a stopover and thus were ineligible as they were not direct, non-stop flights.

I saved: nothing.

I found the Price Beat Guarantee deal to be most effective for the more common domestic routes such as Sydney to Melbourne, Sydney to the Gold Coast, Brisbane to Sydney and Brisbane to Melbourne.

 

While international flights are eligible for the Price Beat Guarantee, I generally found that Jetstar is already the cheapest flight available or either Jetstar or the competing airline have connections and stopovers and are therefore ineligible for the promotion.

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Why you should visit these iconic Tassie destinations

    Lee Mylne Lee Mylne
    Tasmania’s crisp clear air, misty mountains, lakes and ancient forests beckon as winter approaches.

    Travelling in the off season has many benefits, none more so in Tasmania, where it’s uncrowded and uncomplicated. Ease into winter with a getaway that spells relaxing with a glass of wine or local whisky, bathing under the stars, or gazing at reflections in pristine waters. Add fireside dining, wilderness walks, after-dark gallery visits and plenty of history and you’ve got a curated winter escape designed to make travelling in the quieter months of the year even more rewarding. NRMA Parks and Resorts’ Off Season Signature Packages across Tasmania (plus 10 per cent off for members) make all these things possible.

    Cosy up at Cradle Mountain

    two women walking aorund Cradle Mountain Hotel NRMA Parks and Resorts
    Immerse into the wilderness at Cradle Mountain Hotel.

    For an alpine wilderness experience like no other, chose Cradle Mountain Hotel for a winter getaway. You may even wake up to gently falling snow. Explore nearby Dove Lake, gaze at Cradle Mountain is and listen to the gush of waterfalls.

    As Cradle Mountain works its charm, slow down to enjoy the crisp alpine air away from the hustle of the city. There are no crowds here, just serenity and the chance to recalibrate.

    Cradle Mountain’s Off Season Signature Package includes two or more nights’ accommodation, breakfast daily, a bottle of wine (Retreat rom bookings only) and off-season dessert with dinner. Then sip on mulled wine as you wander through the Wilderness Gallery admiring the work of Tasmanian artists.

    Finding the flavours of Freycinet

    aerial of Freycinet Lodge NRMA Parks and Resorts
    Stay at the only accommodation within beautiful Freycinet National Park.

    As the only accommodation within Freycinet National Park, among the many reasons for staying at Freycinet Lodge is its easy access to stunning Wineglass Bay, Mt Amos and Honeymoon Bay.

    By day it’s the place for communing with nature, taking hikes in some of Tasmania’s most beautiful locations. By night, savour the regional seasonal flavours of the east coast, sip mulled wine to keep out the chill and gaze up at the star-studded skies. This is slow coastal indulgence at its best.

    Freycinet Lodge’s Off Season Signature Package includes two or more nights’ accommodation, breakfast daily, a hosted Flavours of the East Coast food and wine tasting experience and mulled wine under the stars, or beside the fire, after dinner.

    Escape to lakeside Pumphouse Point

    interior of pumphouse point NRMA Parks and Resorts
    Stay cosy while looking out onto Lake St Clair.

    Set on the edge of beautiful Lake St Clair in native bushland in the heart of Tasmania’s Central Highlands, Pumphouse Point has launched a new era for its boutique accommodation with the opening of two new luxury retreat rooms last October.

    Each of the trio of rooms are thoughtfully designed, with an indoor fireplace and deep-soak bathtub, both perfect for a winter escape. This retreat offers dining and an expanded collection of hosted experiences, including a guided tour to learn more about this historic place, chocolate tastings and whisky tasting from local artisans – with more to come later in the season.

    Borrow an e-bike and explore on your own, throw a line in, head off for a hike in the ancient forests that surround the lake, book a relaxing massage, or just settle in for an evening by the fire as the lake works its own magic.

    Pumphouse Point’s Off Season Signature Package includes two or more nights’ accommodation, breakfast, larder lunch and dinner, a bottle of wine with dinner each night, and a chocolate or whisky tasting experience, as well as two $50 massage vouchers.

    Slow down in Strahan Village

    aerial of boat going through strahan tasmania
    Explore UNESCO world heritage wilderness.

    As the gateway to UNESCO world heritage wilderness, picturesque Strahan Village is the ideal base for exploring Tassie’s west coast. With a wide range of accommodation choices, from cosy waterfront colonial-style cottages to hotel rooms with sweeping views over Macquarie Harbour, it’s the perfect place for slow travel.

    Join Gordon River Cruises to explore ancient wilderness and magical reflections on the Gordon River, wander through the village at your own pace or hire a bike to discover local secrets and attractions, including the iconic West Coast Wilderness Railway. Thrill-seekers can hire taboggans to hit the towering Henty Dunes.

    Strahan’s Off Season Signature Package includes two or more nights’ accommodation, a Gordon River cruise for two and mulled wine at Hamer’s Bistro.

    Delve into history in Port Arthur

    interior of glamping tent at Port Arthur Holiday Park NRMA Parks and Resorts
    Glamp under the stars at Port Arthur Holiday Park.

    Spend your evenings glamping under the stars and your days stepping back in time as you explore the captivating stories of the World Heritage listed Port Arthur Historic Site. Port Arthur Holiday Park is the perfect base for exploring the Tasman Peninsula and uncovering the stories of Australia’s colonial and convict past.

    Surrounded by nature and history, this off-season escape has the all the makings of an unforgettable getaway. All glamping tents are heated to keep you warm during the off-season months when the nights get a little cooler, and have private bathrooms. Stargazing tents have the added luxury of an outdoor bath on the verandah.

    The Port Arthur Off Season Signature Package includes two or more nights’ accommodation, a Port Arthur Historic Site tour for two and 10 per cent discount for dining at local restaurant On The Bay during your stay.

    Start planning an unforgetable trip to Tasmania with NRMA Resorts at nrmaparksandresorts.com.au.

    Does the Jetstar Price Beat Guarantee actually work?