Travel insurance: 9 things you MUST know

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Quentin Long lists nine tricks of the travel insurance trade that may see you up claim creek without a paddle.

1. No, you are not covered when you take unnecessary risks like running with bulls. And it could be argued being a spectator is taking unnecessary risks.

 

2. Drinking and taking drugs – yep, you are not covered.

 

3. Breaking the law – guess what? You are not covered.

 

4. Many domestic travellers think they do not need travel insurance – au contraire. There are so many instances where domestic travel cover helps. You are air-lifted from a remote location to hospital, leaving behind vehicles – travel insurance can assist with the cost of recovering the vehicles. You know the car insurance coverage that is exorbitant – well, travel insurance covers the excess and over time I have learned that if you have a hire car for three or more days, the travel insurance is worth it for car rental excess coverage alone.

 

5. Cancellation of flights due to bad weather is not covered by the airline so you will need to claim in on travel insurance. But make sure you get the cancellation in writing (saying it was due to bad weather). And, yes, you will need to book a room and pay for it and then claim it from the insurer.

 

6. A claim is not a ticket to a life of luxury. If you do need to book a room as in the example above don’t seek out the most expensive room in the city when you have actually been staying at flashpackers. The travel insurer will want evidence that this is the standard of travel you have been travelling at. Same for all dining and other related expenses you think you want to claim. It is not a ticket to excess on the insurer’s credit card.

 

7. Call the travel insurer as soon as humanely possible. The companies have great call centres that will be able to assist you and may have access to better information or contacts on any given situation than you do. A quick case study, my 18 year-old nephew almost wipes himself on a gap year in Cambodia. Wakes up in hospital 12 hours later, calls the travel insurer who has a western trained doctor who speaks English at his bedside in one hour. So have the travel insurance international calling number – very, very handy.

 

8. Travel insurers may be more effective than consular assistance. During natural disasters or political upheavals, travel insurance companies will have a team (okay, maybe one person dependent on the circumstances), dedicated to monitoring the situation and getting travellers out or giving assistance. They will also be great assistance in contacting your family members if necessary.

 

9. When the cruise and tour operators advise you to take out travel insurance they are not doing it for a bit of a laugh, they really want you to. Cancellations at the last minute for a personal issue which forfeits your deposit or entire payment is a real downer and the tour and cruise operators hate taking it from you…  but they can’t afford not to. Everyone, and you more than the rest, would feel a lot better if you could claim it or a portion at least on travel insurance.

 

Also see Quentin’s Bullish lessons in travel insurance.   

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

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Quentin Long
Quentin Long is the Co-Founder and Managing Director of Australian Traveller Media. Quentin is a sought-after travel media commentator. He is Australia’s most trusted source for travel news and insights, having held weekly radio segments across the country since 2006, and regularly appearing on Channel 9’s Today and A Current Affair programs from 2010. Don't ask him his favourite travel experience as that's like asking him to choose a favourite child. However he does say that Garma Festival is the one travel experience that changed him the most.
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Makers, good food and the great outdoors: your guide to a long weekend in the Moorabool Valley

    Gemma Kaczerepa Gemma Kaczerepa

    A true hidden gem, the picturesque Moorabool Valley makes for a relaxing and rewarding long weekend escape.

    With its undulating hills and vineyards, the Moorabool Valley is both a beautiful sight and a generous mix of things to do and discover. Expect boutique wineries, farm-to-table eateries, charming accommodation and stunning natural scenery.

    The best part? Despite its many drawcards, the region is peaceful and uncrowded, allowing you to truly switch off. It’s also only 90 minutes from Melbourne and just west of Geelong, making it an easy and accessible getaway when you’ve only got a few days to spare.

    If you’re after a ready-made long weekend itinerary, the Moorabool Valley and Geelong make an ideal pairing.

    Day 1

    Morning

    Blend your own signature scent from a table of fragrances.
    Create your own signature scent. (Image: Visit Victoria)

    Start your day in central Geelong, in one of the city’s most cosmopolitan locales. The inner suburb of Newtown is leafy and vibrant, with a host of cafes, boutiques, galleries and specialty stores.

    Aysha Hansen Fine Fragrances is a must-visit if you’re a fragrance enthusiast. The artisan perfumer hosts hands-on workshops on weekends, when you can create your own signature scent from a selection of botanical and exotic essences. Beyond being a unique experience, the perfume is a personalised memento of your escape.

    Afternoon

    A stroll through Austin’s Wines, lined with bottles and warm dining spaces.
    Head to Austin’s Wines for a relaxed, seasonal lunch.

    Now it’s time to head to the Moorabool Valley for a weekend of tasting, wandering and unwinding.

    Stop into Austin’s Wines for a light and seasonal lunch. The family-run winery offers a casual menu filled with locally sourced foods for snacking and pairing with their cool-climate wines – think grazing and cheese boards, flatbreads and small plates. Make sure to pick up a bottle of Austin’s signature pinot noir to take home.

    While boutique accommodation abounds, Blame Mabel is a favourite – and for good reason. Check in after lunch for sweeping views over the surrounding hills, a collection of thoughtfully designed accommodation and a distinctly rustic charm. It offers a genuine country stay that allows you to really slow down. If you’re not sampling at the onsite cellar door, you’ll be spending your downtime exploring the property and your evenings warming up around a crackling open fire.

    Night

    A scrumptious plate of food and a beer.
    Settle in for a memorable dinner. (Image: Batesford Hotel)

    Dinner at the historic Batesford Hotel is a must. This welcoming venue offers country character and refined elegance in equal measure, and the food is a standout.

    Order a round of share plates or pizzas with creative toppings, or go for hearty mains like slow-cooked lamb rump with ancient grains and ricotta gnocchi that melts in your mouth. If you’re travelling with little ones, the kids’ menu is surprisingly considered, with options to suit even the pickiest eaters.

    Day 2

    Morning

    A person slicing food from a plate at the Meredith Farm Store.
    Dig into a homestyle feast. (Image: Meredith Farm Store)

    It’s almost guaranteed that you’ll wake up at Blame Mabel feeling rested and recharged – and very ready for a proper breakfast.

    The Meredith Farm Store is a go-to for a homestyle feast. The morning menu is simple but seriously delicious, with classics like smashed avo, Turkish eggs and breakfast muffins given a Meredith twist. Many of the dishes incorporate the farm’s famed dairy products (including the iconic goat cheese) and seasonal produce.

    Pick up some sweet and savoury treats and a few drinks from the shop to fuel the rest of your day – you’re about to explore on foot.

    Afternoon

    Hikers exploring the scenic trails of Brisbane Ranges National Park.
    Hit the trails and explore rugged beauty.

    Your afternoon is best spent in the rugged Brisbane Ranges National Park, a sprawling bushland reserve with Victoria’s most significant habitat for wildflowers. Choose from a network of walks and hikes that range from relatively flat trails to more challenging terrain.

    You can expect plenty of gorgeous scenery whichever path you opt for, with eucalypt forests, rocky outcrops and panoramic lookouts throughout the park. There are also several scenic picnic spots where you can savour your Meredith Farm bounty.

    Night

    A cosy charcuterie spread by the fireplace.
    Cosy up by the fireplace with a charcuterie board. (Image: Sarah Miles)

    A busy day of exploring calls for a relaxed evening in, and Blame Mabel delivers. Whether you’re staying in the restored farmhouse, the cosy self-contained cabin or the communal lodge, you’ll have access to ample cooking facilities and plenty of cosy corners to unwind in after dark.

    Finish the evening with a round of board games, cosying up with a good book from the well-stocked bookshelf or a soak in the outdoor tub under a sky thick with stars.

    Day 3

    Morning

    On your third and final day, you’ll want to soak up the quiet beauty of your surrounds. After being woken by the soft glow of morning sunlight, enjoy a lazy breakfast of freshly collected and cooked eggs or build-your-own muesli and creamy yoghurt, paired with seasonal produce from the garden.

    Once you’ve packed, ease back towards Geelong for a relaxed afternoon.

    Afternoon

    Paddock Bakery glowing on a bright, sunny day.
    Take home freshly baked treats. (Image: Paddock Bakery)

    Pop by the Geelong Vintage Market to wander rows upon rows of collectable retro treasures, from furniture and home decor to books and vinyl.

    To wrap up your long weekend adventure, wander through the surrounding Federal Mills precinct, which houses a mix of businesses, retailers and eateries. The precinct itself is a historic and character-filled space with large-scale hand-painted murals, making it a great spot for a leisurely stroll. Grab some freshly baked pastries from Paddock Bakery for the drive home.

    Plan your Moorabool Valley adventure now at visitgeelongbellarine.com.au.