This Great Barrier Reef tour is the best thing I’ve done in Australia

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Evegreen Editor Rachael Thompson travelled to the world’s largest coral reef system for a once-in-a-lifetime experience.

I recently headed up to Hamilton Island to stay at the island’s newest resort, The Sundays. What I thought couldn’t be a more perfect couple of days exploring the luxury accommodation and Whitsunday Island became an even more incredible adventure after I was also invited to jump on a helicopter for the Journey to the Heart Tour to see Heart Reef.

The adventure began on Hamilton Island. Only six people can do this experience at any given time, so we hopped in a helicopter, ready to be treated to spectacular Whitsunday views. After about 30 minutes of flying, seeing Hamilton Island and the pristine Whitehaven Beach from above, we reached the striking boundary where the reef begins, with turquoise waters and clusters of coral coming into view.

A view of Whitehaven beach from a helicopter.
Aerial views of Whitehaven Beach. (Image: Rachael Thompson)

Eventually, the pilot informed us that we were about to fly around the Heart Reef. Heart Reef was discovered in 1975 by a local pilot. This exquisite natural phenomenon is approximately 17 metres long and, as the name suggests, is shaped like a heart. I’d seen photos of Heart Reef before, on postcards and marketing campaigns. But nothing compares to witnessing its distinctive shape in person. It’s the kind of moment that makes you pause not just to take a photo, but to truly take it in.

We circled above Heart Reef a couple of times to take in the full view before landing on a luxurious, sustainably designed pontoon in a nearby lagoon — the whole experience felt very James Bond-esque.

Aerial view of Heart Reef
Heart Reef from above. (Image: Jason Hill and Tourism & Events Queensland)

We headed downstairs, where there were tables and lounges for relaxing and taking in the idyllic views. Paddi, our friendly tour guide, greeted us and ushered us onto a small boat. Paddi drove us around the surrounding reef (you can’t get too close to Heart Reef), educating us on the species living in the area. It was here that I noticed myself feeling like my child-like self who visited the reef with my family when I was 10 years old. As Paddi pointed out colourful fish and coral through the boat’s glass bottom, I found myself gasping and exclaiming, “Look how cute it is!" I felt incredibly excited and lucky to witness the workings of one of the world’s greatest natural wonders.

A pontoon sitting on the Great Barrier reef near Heart Reef.
Your tour guide will take you on a boat around the reef. (Image: Tourism and Events Queensland)

We then headed back to the pontoon to get our snorkelling equipment and enjoy approximately 45 minutes in the water. Visitors are unable to snorkel or dive at Heart Reef due to its protected status, but the surrounding reef area is truly spectacular.

At a delightful 26.6 degrees Celsius, the water felt perfect. Parrotfish, Blue Stripe Clarkii Clownfish and needlefish playfully swam around, a large piece of coral proudly showed us its vibrant purple colour and giant clams rested serenely on the sandy seabed. With only six of us snorkelling, it was quiet and the energy was peaceful. 

A pontoon with a helicopter in the Great Barrier Reef.
Swim in pristine water and discover a myriad of marine species. (Image: Rachael Thompson)

To top off the experience, once we had finished snorkelling, we were treated to a glass of bubbles back on the pontoon, where we exchanged stories of how incredible the experience had been for each of us. 

It’s worth noting that there are no restroom facilities on the pontoon. As the excursion lasts approximately three hours, it’s advisable to plan accordingly before departure.

A view from a pontoon on the Great Barrier Reef.
Relax and enjoy a glass of bubbles while you admire the azure waters. (Image: Rachael Thompson)

At $1400 per person, this tour is definitely on the pricier end. But to be honest, it felt like a billionaire experience. Moments like this make me fall in love with Australia all over again and highlight even more how desperately this iconic part of the world needs to be protected.

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Rachael Thompson
Rachael Thompson is Australian Traveller's Evergreen Editor and Hotel Addict. She's responsible for the foundational content on AustralianTraveller.com, helping to manage and grow the brand’s destination guides. With a background in design and travel media, Rachael is dedicated to curating content that is as much informational as it is beautiful. She began her career at Belle magazine, before taking up editorial roles at Homes to Love and Bed Threads. When she's not writing, editing or optimising content, Rachael enjoys exploring the city's newest restaurants, bars and hotels. Next on her Aussie travel wish list is Lord Howe Island.
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Why Hamilton Island is perfect for multi-gen travel

Consider this your cheat sheet to holidaying on Hamilton Island with the clan.

Keeping everyone in your crew happy on holidays is no small feat. Yet ask any parent who’s been and they’ll unanimously agree Hamilton Island multi-gen travel overdelivers – for many reasons.

Taking the family to this premier island destination is a rite of passage for many Aussie parents. Not only is Hamo stuffed to the brim with fun activities to suit all ages, but it’s accessible, safe and super easy to get around thanks to its relatively small size. And I suppose the fact that it’s undeniably stunning doesn’t hurt either.

Whether you’re spending time together creating magical memories or relaxing while giving the young ones some kids’ club time, this guide breaks down everything there is to know about holidaying on Hamilton Island for families.

Getting there, and around

Hamilton Island multi-gen travel on a buggy
Hire a buggy and explore at your own pace.

The easiest and most fuss-free way to get to Hamilton Island is to fly to Great Barrier Reef Airport, located on the island. Qantas, Virgin and Jetstar offer short, direct flights from most major Australian cities, including Sydney, Brisbane, Melbourne and Cairns. Alternatively, fly to Whitsunday Coast Airport (PPP) near Airlie Beach, then take a ferry from Shute Harbour with Cruise Whitsundays, which operates services daily.

Once you’re here, rental buggies make it easy to zip around from A to B (not to mention being a fun activity in themselves – the kids will love it).

Where to stay

Reef View Hotel Pool Terrace hamilton island multi-gen travel
Reef View Hotel offers pool and sea. (Credit: Kara Rosenlund)

Part of what makes Hamilton Island so appealing is its diverse range of family-friendly accommodation. Many include return airport or marina shuttles, along with complimentary use of non-motorised watersports equipment – making it easy to relax as soon as you step foot on the island.

Reef View Hotel is one of the most popular picks due to its spacious suites perfect for larger families and proximity to the island’s resort centre – a happening hub of restaurants, pools and water activities.

Meanwhile, families looking for something more self-contained can check into Palm Bungalows. Each modern bungalow is enveloped by lush tropical gardens and offers a kitchenette, bar fridge, microwave and coffee facilities – plus a private balcony for card games and evening drinks.

pool and sup boarders at The Sundays hamilton island
Take in pool and sea at The Sundays.

The Sundays is another fantastic option for families. The newest hotel on Hamilton Island, it has serious bragging rights thanks to its coastal chic design and stellar location at the end of Catseye Beach. Opt for one of the Family Connect Rooms for extra breathing room.

For that relaxed, home-away-from-home feeling, Hamilton Island Holiday Homes hit the nail on the head. Choose from more than 100 self-catering homes dotted around the island that accommodate both large groups and smaller families. From waterfront luxury to spacious villas, there’s something for everyone.

Family tip: Reef View Hotel, Palm Bungalows and The Sundays all participate in Hamilton Island’s Kids Stay Free program, earning themselves a reputation as some of the best family-friendly accommodation on Hamilton Island. No extra charge is added for up to one or two (dependent on the hotel) children under 12 who are sharing a room with parents and using existing bedding.

Where to eat

coca chu on hamilton island
Sit down to a feast at coca chu.

Hamilton Island’s foodie scene is seriously worth its salt. From just-caught seafood to family-friendly staples, even the fussiest of eaters will be satisfied.

Start at coca chu, one of the best Hamilton Island restaurants for families. Spotlighting vibrant Southeast Asian flavours, it offers a lively, high-ceiling setting overlooking Catseye Beach. Nearby is Catseye Pool Club, Josh and Julie Niland’s breezy coastal venue that’s at once elevated and laidback. Dishing up the likes of charcoal tiger prawns with lemongrass marinade and Greek-style lamb shoulder, it’s the perfect place to celebrate birthdays or milestone moments with older kids.

Got young ones who recoil at the sight of vegetables? Not to worry. Head straight to Romano’s for please-all pizza, or Marina Tavern for hearty pub classics in a relaxed atmosphere complete with an outdoor deck.

Catseye Pool Club hamilton island
Grab some tasty bites by the pool at Catseye Pool Club.

For brekkie or lunch, Bob’s Bakery is a family favourite for affordable pastries, sandwiches and pies, while Marina Cafe serves up bacon and egg rolls and salads with fresh smoothies. And Popeye’s does a mean fish and chips to go.

Sails Restaurant is the place to be for poolside bites with views of the Whitsundays’ famous turquoise waters. The kids can splash in the pool while parents sip spritzes and graze on mezze plates of za’atar pita, hummus and olives. The menu leans Mediterranean and Middle Eastern, though you’ll also find plenty of kid-friendly crowd favourites such as ham and cheese toasties. For something extra special, book in the Piper Package – expect exclusive access to a king-size sunbed with a shaded umbrella, plus a chilled bottle of Piper-Heidsieck NV Champagne and a showstopping seafood platter (I still have dreams about it).

Where to explore

hamilton island couple running on trail
Explore the island’s walking trails.

There are bucket loads of family-friendly activities on Hamilton Island that the whole clan can do together. First stop: hiring a buggy and taking your time to explore the island at your own pace. Next stop: getting active and creating memories together in the process.

One of the best activities on Hamilton Island for families is tackling one (or more) of its beautiful bush and walking trails, with the one-hour hike to Passage Peak a standout for panoramic views of the surrounding islands. Morning is a great time to go to beat the heat (and other walkers).

For the active and adventurous, the all-new E-mountain biking facilities make for an adrenaline-packed experience your teens won’t be able to stop talking about. It’s a self-guided trail taking riders to some of the island’s quietest and most scenic pockets, and the knowledgeable staff at Hamilton Island Trails HQ will fit you out with all the gear you need for a safe adventure.

E-mountain biking on hamilton island
Check out the all-new E-mountain biking facilities.

Come sunset, you’d be silly not to head up to One Tree Hill at least once during your stay. Offering breathtaking 360-degree views as the sun brushes the horizon with gold, it’s a popular place for groups and families to come together and enjoy a drink from the pop-up cocktail van.

Family tip: If you’re staying at the Sundays, Reef View Hotel, Palm Bungalows or Hamilton Island Holiday Homes, you’ll enjoy complimentary access to a range of water activities, including catamarans, kayaks, stand-up paddleboards and snorkel equipment at Catseye Beach. Keep an eye out for the turtles that love to hang around the shallow fringing reef.

Where to play

heart reef
Take the family on a day tour to places like Heart Reef.

Kids are sure to have a field trip thanks to the island’s abundance of child-centric offerings.

Parents in need of some ‘me time’ can drop little ones between six months and 12 years off at the Clownfish Club, located near the Resort Centre and Pool. Overseen by trained professionals, the nursery offers a calm space for toddlers and babies with a balance of gentle play and rest. Meanwhile, older kids can unleash their imaginations with age-appropriate craft, games and group activities.

Parents seeking a stress-free night out can also make use of Hamilton Island’s babysitting services, which start from $40 an hour.

Hamilton Island Wildlife is another must-visit stop. Fun for children of all ages (and adults too!), the centre provides up-close encounters with a variety of cute and fascinating Aussie animals. Think marsupials, snakes, lizards, koalas and kangaroos, along with a giant saltwater crocodile. Catch the 10am or 2pm daily tours (included with entry) guided by expert keepers, or opt for a 30-minute private or small-group VIP encounter with an animal of your choice.

More kid-friendly entertainment awaits at Palm Valley Activities, where you can race around the go-karting track and reach up to 45 kilometres per hour. Kids under 16 can ride as passengers in double go-karts. Or perhaps try your hand at mini golf at the HI Fitness Club, navigating palms, playful challenges and pathways that wind through lush tropical gardens.

Keen to explore further afield? A wide range of Hamilton Island day trips promise endless excitement, from snorkelling on a Great Barrier Reef tour and chartering a boat to marvelling at the swirling sands of Whitehaven Beach from a scenic plane.

To plan your family island escape, visit hamiltonisland.com.au.