This Great Barrier Reef tour is the best thing I’ve done in Australia

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Evegreen Editor Rachael Thompson travelled to the world’s largest coral reef system for a once-in-a-lifetime experience.

I recently headed up to Hamilton Island to stay at the island’s newest resort, The Sundays. What I thought couldn’t be a more perfect couple of days exploring the luxury accommodation and Whitsunday Island became an even more incredible adventure after I was also invited to jump on a helicopter for the Journey to the Heart Tour to see Heart Reef.

The adventure began on Hamilton Island. Only six people can do this experience at any given time, so we hopped in a helicopter, ready to be treated to spectacular Whitsunday views. After about 30 minutes of flying, seeing Hamilton Island and the pristine Whitehaven Beach from above, we reached the striking boundary where the reef begins, with turquoise waters and clusters of coral coming into view.

A view of Whitehaven beach from a helicopter.
Aerial views of Whitehaven Beach. (Image: Rachael Thompson)

Eventually, the pilot informed us that we were about to fly around the Heart Reef. Heart Reef was discovered in 1975 by a local pilot. This exquisite natural phenomenon is approximately 17 metres long and, as the name suggests, is shaped like a heart. I’d seen photos of Heart Reef before, on postcards and marketing campaigns. But nothing compares to witnessing its distinctive shape in person. It’s the kind of moment that makes you pause – not just to take a photo, but to truly take it in.

We circled above Heart Reef a couple of times to take in the full view before landing on a luxurious, sustainably designed pontoon in a nearby lagoon — the whole experience felt very James Bond-esque.

Aerial view of Heart Reef
Heart Reef from above. (Image: Jason Hill and Tourism & Events Queensland)

We headed downstairs, where there were tables and lounges for relaxing and taking in the idyllic views. Paddi, our friendly tour guide, greeted us and ushered us onto a small boat. Paddi drove us around the surrounding reef (you can’t get too close to Heart Reef), educating us on the species living in the area. It was here that I noticed myself feeling like my child-like self who visited the reef with my family when I was 10 years old. As Paddi pointed out colourful fish and coral through the boat’s glass bottom, I found myself gasping and exclaiming, “Look how cute it is!" I felt incredibly excited and lucky to witness the workings of one of the world’s greatest natural wonders.

A pontoon sitting on the Great Barrier reef near Heart Reef.
Your tour guide will take you on a boat around the reef. (Image: Tourism and Events Queensland)

We then headed back to the pontoon to get our snorkelling equipment and enjoy approximately 45 minutes in the water. Visitors are unable to snorkel or dive at Heart Reef due to its protected status, but the surrounding reef area is truly spectacular.

At a delightful 26.6 degrees Celsius, the water felt perfect. Parrotfish, Blue Stripe Clarkii Clownfish and needlefish playfully swam around, a large piece of coral proudly showed us its vibrant purple colour and giant clams rested serenely on the sandy seabed. With only six of us snorkelling, it was quiet and the energy was peaceful. 

A pontoon with a helicopter in the Great Barrier Reef.
Swim in pristine water and discover a myriad of marine species. (Image: Rachael Thompson)

To top off the experience, once we had finished snorkelling, we were treated to a glass of bubbles back on the pontoon, where we exchanged stories of how incredible the experience had been for each of us. 

It’s worth noting that there are no restroom facilities on the pontoon. As the excursion lasts approximately three hours, it’s advisable to plan accordingly before departure.

A view from a pontoon on the Great Barrier Reef.
Relax and enjoy a glass of bubbles while you admire the azure waters. (Image: Rachael Thompson)

At $1400 per person, this tour is definitely on the pricier end. But to be honest, it felt like a billionaire experience. Moments like this make me fall in love with Australia all over again and highlight even more how desperately this iconic part of the world needs to be protected.

Discover more incredible Great Barrier Reef tours

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Rachael Thompson
Rachael Thompson is a freelance travel journalist. With a background in design and travel media, Rachael is dedicated to curating content that is as much informational as it is beautiful. She began her career at Belle magazine, before taking up editorial roles at Homes to Love, Bed Threads and Australian Traveller/International Traveller. When she's not writing, editing or optimising content, Rachael enjoys exploring the city's newest restaurants, bars and hotels. Next on her Aussie travel wish list is Lord Howe Island.
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Tropical islands, good food & world-class shows: Your eventful guide to a holiday in Townsville

    Lee Mylne Lee Mylne
    Townsville is buzzing as the events capital of North Queensland, with a host of festivals, international sporting and arts events on offer.

    Perched between the Coral Sea, the towering pink monolith of Castle Hill, and fringed by ancient rainforest ranges, Townsville North Queensland is a genuine tropical playground.

    Here, find postcard-worthy landscapes all the way from nearby Magnetic Island to inland swimming holes and waterfalls – all dotted with an array of endemic wildlife. Get the heart racing with adrenaline water sports. Soak in a world-class arts scene. And take advantage of a culinary offering that punches well above its weight.

    And, then there’s the fact that Townsville has fast become the destination to an outstanding line-up of events – from live music to top-level sporting contests.

    Whether you have a weekend or weeks, there’s plenty here to fill your tropical getaway.

    Day 1: An eventful day

    Morning

    The Strand in townsville
    Explore The Strand.

    Daily flights offer easy connectivity from all capital cities to Townsville Airport, and within 10 minutes’ drive, you’re in the city centre. Start your stay by recharging with breakfast or coffee at the city’s newest spot, Botaniq Cafe, on the ground floor of the award-winning Bridgewater restaurant on the banks of Ross Creek.

    Start exploring on a breezy walk along the 2.5-kilometre foreshore of The Strand. Here, a waterfront path stretches all the way to the headland of Jezzine Barracks parklands. Admire more than 35 sculptures and artworks, as well as stunning views from the top of the park. Further along, Queens Gardens, established in 1870, offers a cool retreat and is Townsville’s oldest botanic garden.

    Stroll Gregory Street, off The Strand, for boutiques, homeware stores, cafes and restaurants, or follow a self-guided street art walking trail through the city centre, stopping to admire colourful works by big-name artists including Queenslander Fintan Magee.

    Afternoon

    concert in front of castle hill townsville events
    Time your trip for one of many Townsville events.

    For a casual lunch, stop in at Balabite for Mediterranean and Middle Eastern-inspired street food. Build your own pita with a choice of fillings, before enjoying a relaxing afternoon in preparation for one of Townsville’s big events.

    Whether it’s a concert from a big-name international band – think Foo Fighters or Guns ‘n’ Roses – or a night cheering on the Wallabies in the Rugby World Cup, there’s plenty to entertain you.

    Time your visit for events like the Townsville Folk Festival (June 12-14), Supercars Townsville 500 (July 10-12), Sealink Magnetic Island Race Week (August 27-September 2), North Australian Festival of Arts (September 25 – October 11) or see the Wallabies in the Rugby World Cup (coming in 2027).

    Day 2: Island dreaming

    Morning

    Pilgrim Sailing magnetic island
    Take a lunchtime sailing trip with Pilgrim Sailing.

    Fuel up with breakfast at Cbar on The Strand, looking out to your destination for the day: Magnetic Island (or ‘Maggie’ to the locals). Catch a quick ferry to spend the day exploring walking trails through national park, choosing from 23 beaches and trying a hand at the island’s water sports.

    The Forts Walk is the best place to see wild koalas in Australia, and you’re likely to find friendly wallabies at the Nelly or Geoffrey Bay headlands. Try guided snorkelling with Aquascene Magnetic Island or Pleasure Divers, or take a land-based tour with MI Ride Discovery Tours to the secluded west coast of the island.

    Pilgrim Magnetic Island offers four-hour lunchtime sailing trips aboard a 58-foot luxury yacht, dropping in to some of Magnetic Island’s remote bays for snorkelling or swimming and including gourmet grazing platters, drinks and ocean views.

    Afternoon

    picnic bay on magnetic island
    Head to Picnic Bay for delicious dining.

    Refuel after a morning of adventure. Seasalt Arcade at Picnic Bay has several good options. Savour craft brews and Latin tapas at Maggie Island Brewery, opt for bagels and light bites at Lava Lava cafe or fine dining at Restaurant Elsie.

    Now, it’s time to choose your own adventure. Stay the whole day on Maggie, or return to Townsville, where there’s plenty more to discover.

    Head to The Docks at Flinders Street Wharves for lunch. Spend the afternoon relaxing by the beach or join Poseidon Adventures for water sport adventures.

    Evening

    Ardo's Rooftop townsville
    End your day watching the sunset from Ardo’s Rooftop.

    However your day looked, end it with cocktails and canapes at Townsville’s Ardo Rooftop. Find something more substantial at the hotel’s elegant but casual Chef-hatted Japanese restaurant Terasu, where each dish is a work of art.

    Day 3: Natural delights

    Morning

    couple holiding hands at the top of castle hill in townsville
    Join the locals for an early walk to the peak of Castle Hill. (Credit: My Colourful World)

    Join the local early morning pilgrimage to hike up Castle Hill for the best 360-degree views in town, before heading to breakfast at Spirited Goat for gourmet treats and locally brewed coffee.

    A trip to Townsville wouldn’t be complete without a visit to the outer Great Barrier Reef. For those with time, Adrenalin Snorkel and Dive runs full-day trips to the Museum of Underwater Art for snorkellers and divers to admire the reef’s stunning collection of submerged sculptures on John Brewer Reef, about two hours by boat from Townsville.

    Afternoon

    Shorehouse restaurant townsville
    Stop into the award-winning Shorehouse.

    Round off your Townsville getaway with lunch at Shorehouse, awarded Best Restaurant in the North Queensland People’s Choice Awards every year since 2023. Dine on the deck to catch the breeze and sample modern Asian cuisine as you watch the world go.

    Keen for something more to extend your stay? There are always more adventures –new, familiar and with a twist – in the events capital of the North.

    Plan your eventful visit to Townsville North Queensland at townsvillenorthqueensland.com.au.