Quentin Long’s insider hints on how to beat the booking engines and squeeze the best deal from your travel agent, hotel and airline directly next time you book your holiday.
Travel agents are your friends (and vice versa)
Travel agents can mark-up the itinerary price so you can negotiate their commission (“how about we half the commission and I’ll give you something in return" – such as referring friends to them)? Make friends with a travel agents and they might just call you next time they have some industry specials to offer.
The airfare price match reminder
Jetstar guarantees to price-match plus a further 10 per cent off (if there is an equivalent flight within an hour of the departure). So, if you are flying from Sydney to Melbourne, for example, check with Tiger first and then go back to Jetstar to see if you can get a better deal. (includes international flights, but there will be extra conditions).
Go straight to the hotel
Hotels often mark up prices 10 to 25 per cent on booking engine websites so there is room to negotiate if you phone the hotel directly. Where would the hotel rather see the commission go, to the hotel or to the booking engine?
Get in with the staff
Hotel and airline staff can dictate how happy your flight/stay will be so be nice and friendly and they can perhaps put you at the top of the upgrades queue or make sure you get the best room in the house or give you extras like wine, meals and massages, for example.
The art of complaining
If you do have a legitimate complaint you may be able to get something out of it: upgrades, free gifts. Be assertive without being aggressive and sob stories are okay used sparingly.
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Quentin Long is the Co-Founder and Managing Director of Australian Traveller Media. Quentin is a sought-after travel media commentator. He is Australia’s most trusted source for travel news and insights, having held weekly radio segments across the country since 2006, and regularly appearing on Channel 9’s Today and A Current Affair programs from 2010. Don't ask him his favourite travel experience as that's like asking him to choose a favourite child. However he does say that Garma Festival is the one travel experience that changed him the most.
Tuck your napkin firmly in place and get ready to dive into Bendigo’s history.
It’s an internationally recognised fact that Bendigo food experiences prove this region knows how to wine and dine. After all, its shiraz-laden landscape was named Australia’s first UNESCO Creative City and Region of Gastronomy. But what visitors lured in by this shiny label might not know is how deeply its culinary scene sits within the gold-rush town’s colourful past.
Whether you’re eating in a grand colonial bank or nibbling through a gold miner’s garden, grab a big plate. In Bendigo, every meal is served with a huge helping of heritage.
Take a food tour
Join a Foodie Walking Tour to local highlights like Ms Batterhams.
Start in the capable hands of Bendigo Guided Tours. Named as the 2025 Victorian Best New Tourism Business, they run two 12-person options. A Taste of Bendigo – Foodie Walking Tour will see you tasting seasonal dishes and sipping wine, craft beer and cocktails made with regional spirits over two-and-a-half hours, with stops at Ms Batterhams, Wine Bank on View, The Dispensary and Bendigo Brewing.
You can up the ante a notch or two with the Four Hats of Bendigo – a night of fine-dine hopping with the experts across Terrae, Le Foyer, Alium Dining and The Woodhouse.
Book a table
Dine at Terrae.
Alternatively, see Bendigo’s stars under your own steam. There’s Terrae, where produce from the owners’ own farm kitchen garden and orchard is plated up inside what was once a bank, while cocktails are poured in the underground bar below. For something special, book a private table in old bank vault. Rather less wholesome? The bullet hole in the window – a throwback to Victoria’s wild gold rush era.
Another former bank-turned-eatery, Alium Dining, goes full art nouveau inside a 1908 building overlooking the Alexandra Fountain in the heart of Bendigo. Here, Alium’s Asian-meets-European flavours run all the way from duck leg croquettes with mandarin marmalade to raw trevally with coconut and nước chấm, to pork milanese with anchovy and stout mustard.
Beneath an old school hall at Mackenzie Quarters, Ms Batterhams serves southern European-inspired dishes inside a 19th-century basement bar and restaurant. Beyond its sourdough crumpets (smeared with taramasalata, paprika and parsley oil, if you must know) is the origin of the restaurant’s name: Winifred Batterham, the owners’ mother’s former kindergarten teacher. Honour her properly with a ‘Winifred’ cocktail.
Alium Dining offers a unique setting inside a 1908 building.
Carnivores, get ready to bang your sharpest knives on the table. Bendigo’s only dedicated steakhouse, The Woodhouse, specialises in Wagyu sourced from surrounding farms. They’ve got beef every which way – from tartare topped with Giaveri Oscietra caviar and wagyu toast to porterhouse dry-aged and grilled over redgum.
Your next bank stop on the food circuit is Bunja Thai. Housed inside the former Colonial Bank, it’s all Victorian-era Australian grandeur, from the enormous arched ceilings to the detailing overhead. Thai Singha and local craft beer jostle for attention – but both are perfect quenchers when you’re sharing barramundi baked in banana leaf beneath all that old-world opulence.
If your trip through Australia isn’t complete without a country pub stop, make it The Bridgewater Hotel on the Loddon River. Renovated since its 1942 beginnings, but the establishment still retains its Art Deco charm. It’s the kind of place where steak burgers come stacked with bacon, egg, cheese and dripping beetroot relish, and are best handled in the riverside beer garden.
Pour a glass
Find over 180 local wines at Heathcote Wine Hub.
Your plate’s been stacked. Now it’s the glass’s turn – ideally with the famously bold shiraz and cab sav grown here. Early settlers in Bendigo and Heathcote were onto something when they first planted vines in the area’s mineral-rich soil, and their legacy still pours strong across more than 60 cellar doors today. Start big at the Heathcote Wine Hub, where more than 180 wines from nearby vineyards sit beneath the rafters of a restored former wooden church, with 16 available to taste by the glass.
Heathcote Winery might have become one of the area’s first commercial wineries in the seventies, but its story started way before its courtyard tastings. Back in 1854, it operated as a miners’ produce store during the gold-rush years. Other cellar doors aren’t immune to reinvention under the wine wave either. At Munari Wines in Heathcote, charcuterie boards are presented in their newly renovated cellar, originally the stables of the former sheep station.
Discover local events
Time your trip for the Heritage and Hidden Spaces Wine Walk
Time your trip right and watch the parks, gardens and buildings fill with food and drink. Fans of the malt: mark 29 August 2026 for Bendigo On The Hop, when craft breweries take over venues throughout the CBD. Brews make way for history at the Heritage and Hidden Spaces Wine Walk (17 October 2026), where bottles are opened inside some of the city’s most interesting buildings – including rarely opened spaces. In November, the Regional Gin Gala raises spirits in Mackenzie Quarters with a boozy celebration of its homegrown distilleries, including Noble Bootleggers, Envy Distilling and In Good Spirits. Explore wine, food and live music at Heathcote on Show (6 – 8 June 2026).
Take it all in
Tram meets tasty at Bendigo Tram Cafe.
Takeaway means something different in Bendigo. At Australia’s oldest operating Tram Depot, the Tram Cafe sits aboard an out-of-service 1916 N-Class Tram that serves tea and scones. Once you’ve polished off the last crumb, you can even pop into the driver’s cab and try the controls yourself.
Peppergreen Farm continues Bendigo’s long connection to Chinese market gardens, first established here by immigrants in the 1850s. Today, the not-for-profit farm invites visitors to pick up organic produce, alongside jars of honey harvested from its own hives.
Indulge in retail therapy
Elevate your at-home dining experience after a trip to Bendigo Pottery.
If there’s still room in your bag among the clanking jars and bottles, stop by Uniquely Bendigo inside the Old Post Office. Sharing space with the Bendigo Visitor Centre, it’s a one-stop shop for favourites like Bendigo Brittle, Bridgeward Grove and Tea Associates.
If you’d rather leave your fingerprints on your Bendigo souvenir, there’s a place for that too. At Bendigo Pottery, visitors can try their hand at shaping clay while taking part in another tradition of evolving old spaces – creating works of art within Australia’s oldest working pottery.
