A guide to getting the most out of your frequent flyer points

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There are plenty of ways to spend your frequent flyer points: flights, accommodation and car rental is just the beginning in a multitude of offers.

Having said this, not all redemptions offer good value, and for most people it can be easy to make a poor value redemption without even realising. Personally, I aim to get at least two cents per point in value for each redemption I make with Qantas or Virgin Australia’s Velocity frequent flyer programs.

 

Although, often you can get much more than this. This guide aims to help you understand some of the best and worst value redemptions you can get when spending your points. All prices and points required for flights are quoted assuming a one-way trip.

The most questionable ways to spend frequent flyer points:

1. Redeeming points for products

Redeeming points for products is consistently one of the worst uses of frequent flyer points. It can be tempting to order the latest iPhone through an airline’s online reward store, but the amount charged often constitutes poor value when compared to flying with your points.

 

For example, you can pick up a Scanpan Techniq the Windsor saucepan online at the Qantas rewards store for 71,920 Qantas Points. Undoubtedly, this looks like a nice saucepan, but the sting comes when you take a closer look at that price point. I found the same pan online for $170 with multiple online retailers including Catch. This means that you would be valuing each point at around 0.24 cents, which is terrible value. For 3,500 fewer points you could redeem a Qantas business-class flight from Melbourne to Singapore.

2. Redeeming international economy flights

Typically, international economy reward seats offer poor to average value. Qantas economy flights from Melbourne to Hong Kong start at around $600 or 25,200 points and $138 in taxes for a points redemption. That means each point would be valued at around 1.8 cents. In comparison, a business-class redemption on the same flight works out to 4.5 cents per point.

3. Booking with Points Plus Pay

Most airlines offer an option to offset the ticket price of your flight using points. This means that you can use your points for any flight with available seats. As the points pricing is based on the cash fare, this method generally offers poor value in comparison to an award seat.

 

For example, using Qantas’s Points Plus Pay for a $249 economy flight from Melbourne to Perth (the cheapest Qantas flight on this route) would cost 37,900 points. This is especially poor value when considering that you could book two economy classic reward seats on the same flight for 1.9k fewer points!

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4. Using points for hotel bookings

As you may have realised from previous redemptions, frequent flyer points often don’t stretch as far on the ground as they do in the air. Redeeming points for hotel bookings is no exception to this general rule.

 

Using dates in March, I found a four-night stay at the Sofitel Fiji Resort and Spa which booking direct was $864. Redeeming points for the same dates would have been a whopping 134,595 Qantas points or 135,100 Velocity points. That means you would be getting just 0.64 cents per point in value.

Some of the best ways to spend frequent flyer points:

1. Redeem for business not economy

One of the best ways to maximise the redemption value of your points is to redeem for flights in business class as opposed to economy. Plus, flying in business means you get to enjoy travelling in comfort and style.

 

Using Virgin Australia as an example, a reward flight from Sydney to Hong Kong would cost 59,500 points plus $50 in taxes for business or 27,800 points plus $35 in taxes for economy. With cash, a business ticket is more than $3000 and economy starts at around $600. Essentially, this means you are getting five times the value for around twice the points by booking an award seat.

 

This is why flying business on points is incredibly popular among frequent flyers.

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2. Family pool your points and status credits

Most airline frequent flyer schemes allow you to ‘pool’ points and status credits from family members into one main account.

 

Of the two main frequent flyer schemes in Australia, Virgin Australia’s Velocity has the best family pooling features. Velocity allows members to set up an automatic transfer of points and/or Status Credits with family members living at the same address, with up to six family members allowed in the pool. Unfortunately, Qantas does not offer anything similar but instead allows points (and not status credits) to be transferred between family members.

 

Pooling your points together into one account is a fantastic way to accumulate points for that dream redemption and to gain elite status with an airline quickly.

3. Upgrading from economy using points

Requesting an upgrade using points when booked on a paid economy fare is one of the best ways to get excellent value out of your points. Often it is relatively painless, however it does involve an element of luck in getting your request approved.

 

Upgrades are approved based on status, meaning higher-status customers are processed first. Unfortunately, it is unlikely that your upgrade request will be approved for international flights, due to increased competition on these routes. Although, it is always worth a try, especially if you hold high status. Most of the time this works best for domestic flights where there is less competition.

Summary

Something important to consider when thinking about spending your frequent flyer points is the value you are getting for your redemption. As mentioned, I normally aim for two cents per point at a minimum with both Qantas and Velocity frequent flyer programs. Although the questionable redemptions mentioned in this article often represent poor value, it is always good to work out the value for yourself as things can change from time to time.

Tom Goward
Some say it's an obsession, others say it's love. Tom likes planes and flying them. He’s also a professional travel addict, with a knack for maximising loyalty points to travel at the pointy end of the plane. Did we mention Tom likes planes?
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Dive into summer with hikes, great bites and wellness in The Tweed

    Kassia Byrnes Kassia Byrnes
    Warmer days call for slowing down and relaxing in nature. Discover why The Tweed is the ultimate destination to do just that.

    As the end of the year draws near, the need for rest and restoration grows ever more prominent. For many, that means heading into nature – and there’s plenty of science to back up the benefits of doing so. It quite literally makes us happier as it reduces stress hormones, lowers our blood pressure and more. And what better place to lean into this feel-good effect than during summer in The Tweed (in the Northern Rivers region of NSW)? Blending sparkling beaches, riverside towns and hinterland villages, this area has nature covered, while also offering top activities and dining options.

    Slip, slop, slap.

    And of course, pack your SPF. We Are Feel Good Inc’s Ultra-Light Mineral Sunscreen Lotion SPF 50 is a lightweight and fast-absorbing formula that keeps your skin hydrated and shielded, thanks to nourishing Coconut Oil and Vitamin E. But it’s also helping preserve the natural beauty around you on your Tweed vacation, thanks to 30 per cent ocean waste packaging.

    Discover eight experiences that make The Tweed the perfect place for summer.

    1. Underwater worlds

    two people swimming after turtle on the tweed
    Get a chance to swim with the locals.

    There’s something about the ocean that calls to us as humans, and what’s below the surface is even more magical.

    Green, hawksbill and loggerhead turtles (not to mention an abundance of other marine life) all use the protected waters around Cook Island, near Fingal Head, as their foraging ground, making it the perfect place to dive and snorkel to spot these adorable creatures.

    Join Cooly Eco Adventures on a guided snorkelling tour that combines unforgettable turtle encounters with an inspiring look into marine conservation.

    2. Farm-to-table dining

    table spread at Potager restaurant
    Treat your taste buds at Potager. (Image: Cara Sophie)

    Respecting the land and nature also means appreciating its abundance of food. From farm-to-table cafes and boutique breweries to river cruises and restaurants championing local produce, dining around The Tweed often means engaging with the best local producers.

    The award-winning Potager Restaurant , part of The Hinterland Collection , is the perfect example; beginning life as a kitchen garden, the passion to champion local producers is woven into every dish. Vegetables, fruit and herbs are picked from the garden or sourced from other local producers, the seafood comes from the Northern Rivers, and meat is sourced from ethical local producers. Even the cocktail list features local distillers.

    Extend your stay with a night (or several) at boutique on-site accommodation, Potager House . This French-inspired country four-bedroom retreat boasts stunning views of the surrounding hills and nearby ocean, as well as a large pool, outdoor entertaining area and infrared sauna.

    3. Water wellness

    Waterguru Mindfulness in the Mangroves summer on the tweed
    Find mindfulness in mangroves. (Image: Matt Johnson)

    You’ll find mindfulness while floating around the mangroves of Kingscliff’s Cudgen Creek at any time, but Watersports Guru offers an immersive experience to help guests do so with more intent. Join a 90-minute guided session on a stand-up paddleboard to reconnect with nature and relax through breathwork, gentle movement and sensory awareness.

    If you’re feeling more adventurous, Watersports Guru also offer Kayak fishing adventures or join a Sea Turtle Odyssey experience.

    4. Restorative seaside stays

    woman relaxing in spa at Halcyon Wellness, halcyon house
    Unwind at Halcyon Wellness.

    The Tweed encourages locals and visitors alike to slow down. To really indulge, a seaside stay is a must. Halcyon House has understood the assignment, blending a wellness philosophy centred on balance and self-discovery with luxurious surrounds. Stay in one of 22 rooms and suites (each individually designed by eclectic interior designer Anna Spiro) right on the beachfront. Book restorative treatments at the onsite spa, Halcyon Wellness, relax by the pool, dine at the hatted Paper Daisy restaurant and just let The Tweed work its magic.

    While Blue Water Motel offers a relaxed coastal escape, just steps from Kingscliff Beach. Settle in stylish rooms, recently restyled by Jason Grant, nodding to the cool of Kingscliff with a fun retro vibe. Hire a bike from reception to explore the surrounding area.

    5. Tasty drops

    Husk Farm Distillery
    Join a Farm to Bottle tour. (Image: Salsingh Photography)

    The owners at Husk Farm Distillery aren’t just about creating high-quality rum: they’re also farmers themselves. In fact, they create one of the world’s only single estate, farm-to-bottle spirits. Join a Farm to Bottle tour to discover the sustainable ‘full circle’ distilling practices used here, and even get hands-on with your own cane knife to help harvest and juice your own stalk of cane. And, of course, a welcome drink plus complimentary tastings along the way.

    6. Rail trail adventures

    Cycle the Northern Rivers Rail Trail.
    Cycle the Northern Rivers Rail Trail.

    Exploring the rolling green slopes and historic towns of the 24-kilometre Tweed section of the Northern Rivers Rail Trail is one of the best ways to connect with the region’s lush hinterland and interesting heritage. In this section of the trail, discover the area’s railway history at heritage-listed Murwillumbah Railway Station, and traverse by 18 railway bridges and through two railway tunnels.

    Linking vibrant towns and villages with the larger hub of Murwillumbah, this section of the trail is covered in asphalt or compacted gravel, making it accessible for all ages and abilities, from prams to adaptive bikes. 

    7. Linger longer

    surfer at fingal heads the tweed
    Enjoy beachside locations, like Fingal Heads.

    Linger longer at one of the seven idyllic beach, river and creekside locations of Tweed Holiday Parks – including at Tweed Heads, Kingscliff Beach, Hastings Point and Pottsville South. All just steps from the water’s edge, they make the ideal base to unwind, or head out for exploration of The Tweed. Choose from luxury waterfront cabins, accessible cabins, surfari tents (yes, they are basically glamping tents) or spacious sites for caravans, motorhomes and campervans or tents.

    Tweed Holiday Parks
    Stay for longer and indulge in plat at Tweed Holiday Parks.

    Find your feel-good summer in The Tweed at visitthetweed.com.au .