A guide to getting the most out of your frequent flyer points

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There are plenty of ways to spend your frequent flyer points: flights, accommodation and car rental is just the beginning in a multitude of offers.

Having said this, not all redemptions offer good value, and for most people it can be easy to make a poor value redemption without even realising. Personally, I aim to get at least two cents per point in value for each redemption I make with Qantas or Virgin Australia’s Velocity frequent flyer programs.

 

Although, often you can get much more than this. This guide aims to help you understand some of the best and worst value redemptions you can get when spending your points. All prices and points required for flights are quoted assuming a one-way trip.

The most questionable ways to spend frequent flyer points:

1. Redeeming points for products

Redeeming points for products is consistently one of the worst uses of frequent flyer points. It can be tempting to order the latest iPhone through an airline’s online reward store, but the amount charged often constitutes poor value when compared to flying with your points.

 

For example, you can pick up a Scanpan Techniq the Windsor saucepan online at the Qantas rewards store for 71,920 Qantas Points. Undoubtedly, this looks like a nice saucepan, but the sting comes when you take a closer look at that price point. I found the same pan online for $170 with multiple online retailers including Catch. This means that you would be valuing each point at around 0.24 cents, which is terrible value. For 3,500 fewer points you could redeem a Qantas business-class flight from Melbourne to Singapore.

2. Redeeming international economy flights

Typically, international economy reward seats offer poor to average value. Qantas economy flights from Melbourne to Hong Kong start at around $600 or 25,200 points and $138 in taxes for a points redemption. That means each point would be valued at around 1.8 cents. In comparison, a business-class redemption on the same flight works out to 4.5 cents per point.

3. Booking with Points Plus Pay

Most airlines offer an option to offset the ticket price of your flight using points. This means that you can use your points for any flight with available seats. As the points pricing is based on the cash fare, this method generally offers poor value in comparison to an award seat.

 

For example, using Qantas’s Points Plus Pay for a $249 economy flight from Melbourne to Perth (the cheapest Qantas flight on this route) would cost 37,900 points. This is especially poor value when considering that you could book two economy classic reward seats on the same flight for 1.9k fewer points!

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4. Using points for hotel bookings

As you may have realised from previous redemptions, frequent flyer points often don’t stretch as far on the ground as they do in the air. Redeeming points for hotel bookings is no exception to this general rule.

 

Using dates in March, I found a four-night stay at the Sofitel Fiji Resort and Spa which booking direct was $864. Redeeming points for the same dates would have been a whopping 134,595 Qantas points or 135,100 Velocity points. That means you would be getting just 0.64 cents per point in value.

Some of the best ways to spend frequent flyer points:

1. Redeem for business not economy

One of the best ways to maximise the redemption value of your points is to redeem for flights in business class as opposed to economy. Plus, flying in business means you get to enjoy travelling in comfort and style.

 

Using Virgin Australia as an example, a reward flight from Sydney to Hong Kong would cost 59,500 points plus $50 in taxes for business or 27,800 points plus $35 in taxes for economy. With cash, a business ticket is more than $3000 and economy starts at around $600. Essentially, this means you are getting five times the value for around twice the points by booking an award seat.

 

This is why flying business on points is incredibly popular among frequent flyers.

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2. Family pool your points and status credits

Most airline frequent flyer schemes allow you to ‘pool’ points and status credits from family members into one main account.

 

Of the two main frequent flyer schemes in Australia, Virgin Australia’s Velocity has the best family pooling features. Velocity allows members to set up an automatic transfer of points and/or Status Credits with family members living at the same address, with up to six family members allowed in the pool. Unfortunately, Qantas does not offer anything similar but instead allows points (and not status credits) to be transferred between family members.

 

Pooling your points together into one account is a fantastic way to accumulate points for that dream redemption and to gain elite status with an airline quickly.

3. Upgrading from economy using points

Requesting an upgrade using points when booked on a paid economy fare is one of the best ways to get excellent value out of your points. Often it is relatively painless, however it does involve an element of luck in getting your request approved.

 

Upgrades are approved based on status, meaning higher-status customers are processed first. Unfortunately, it is unlikely that your upgrade request will be approved for international flights, due to increased competition on these routes. Although, it is always worth a try, especially if you hold high status. Most of the time this works best for domestic flights where there is less competition.

Summary

Something important to consider when thinking about spending your frequent flyer points is the value you are getting for your redemption. As mentioned, I normally aim for two cents per point at a minimum with both Qantas and Velocity frequent flyer programs. Although the questionable redemptions mentioned in this article often represent poor value, it is always good to work out the value for yourself as things can change from time to time.

Tom Goward
Some say it's an obsession, others say it's love. Tom likes planes and flying them. He’s also a professional travel addict, with a knack for maximising loyalty points to travel at the pointy end of the plane. Did we mention Tom likes planes?
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Good food, beautiful nature & history: your guide to a long weekend in West Gippsland

(Credit: Rob Blackburn)

    Carla Grossetti Carla Grossetti
    From rainforest walks and scenic drives to historic gold-rush towns and standout regional dining experiences, you can find it all in West Gippsland.

    Hover over West Gippsland on Google Earth and you’ll see vast tracts of land spread out like green velveteen around the Toorongo Falls Reserve. It’s a landscape that feels almost impossibly lush for a region sitting little more than an hour from Melbourne.

    Track southeast in late autumn and early winter and you’ll see pockets of the Mt Baw Baw Plateau dusted in snow. In addition to the forests of mountain ash veined with creeks and rivers, there are pastures and farmland cross-stitched together to form pretty patchworks.

    But West Gippsland isn’t defined by scenery alone: in addition to its awe-inspiring nature, a Venn diagram of the region includes gold-rush history and great culinary experiences.  Spend a long weekend here and it quickly becomes clear how often these three overlap.

    Getting there

    Messmates Dining west gippsland
    Spend the weekend eating and exploring in West Gippsland. (Credit: Messmates Dining)

    Getting to West Gippsland involves as easy drive – it’s just over an hour out of Melbourne along the Monash Freeway.

    Not driving? Catch the train from Melbourne on the Gippsland line, terminating at either Traralgon or Bairnsdale, and hop off at Warragul or Drouin.

    Visit historic villages

    Walhalla historic township
    Wander into Australia’s Gold Rush history at Walhalla. (Credit: Rob Blackburn)

    The West Gippsland region is on the Traditional Lands of the Kulin and Kurnai nations, specifically linked to the Bunurong, Gunaikurnai and Wurundjeri Peoples, whose connection to Country stretches back thousands of years.

    European settlement occurred in the 19th century as timber cutters, farmers and gold seekers pushed into the region’s dense forests. Small towns grew around sawmills and railway lines, and many of those gold rush settlements, timber towns and railway villages still shape the character of the region today.

    The most evocative of these is Walhalla Historic Township , a remarkably preserved gold-rush township tucked deep in the mountains. In the late 1800s, it was one of Victoria’s richest goldfields. Today visitors can step inside that history at the Long Tunnel Extended Gold Mine, where underground tours reveal the scale of the mining operation that once powered the town’s prosperity. Nearby, the Walhalla Goldfields Railway retraces part of the original narrow-gauge line through the valley, offering a slow journey past forest and river scenery.

    Further west, Noojee is a classic mountain village. It’s surrounded by dense forest and waterfalls and has become a natural base for exploring the Baw Baw region. Just outside town, Noojee Trestle Bridge stands as one of West Gippsland’s most striking relics of the rail era. The towering wooden structure is the tallest surviving trestle bridge in Victoria and today forms the centrepiece of an easy scenic walk with wide views across the valley.

    Alpine Trout Farm west gippsland
    Catch your own lunch at Alpine Trout Farm. (Credit: Nicky Cawood)

    At Alpine Trout Farm near Noojee, visitors can fish for trout in mountain-fed ponds before enjoying the catch prepared fresh onsite. It’s a simple experience that reflects the area’s long connection to the surrounding waterways.

    Back in Warragul , the region’s main service town, the story shifts from heritage to modern regional life. With galleries, restaurants and sweeping views across the rolling farmland of Gippsland, the town has become a lively hub linking the district’s past with its evolving food and cultural scene. Drive through the town and you’ll find heritage buildings, old pubs and weatherboard cottages that hint at the area’s early days as a frontier landscape.

    In other towns the past survives in quieter ways – a historic hall here, a century-old bakery there.

    Walks, waterfalls and wild places

    Toorongo Falls in west gippsland
    Stroll Toorongo Falls Reserve. (Credit: Nicky Cawood)

    Even simple roadside stops can feel cinematic in West Gippsland. The region also delivers plenty of opportunities to lace up your walking shoes.

    One of the region’s most rewarding nature escapes lies just outside Noojee at Toorongo Falls Reserve . A network of walking tracks winds through the cool-temperate rainforest where towering mountain ash trees filter the light and the air smells of rich, damp earth. The 2.2-kilometre trail to the viewing platform overlooking Toorongo Falls is short, but spectacular, as the water cascades down over moss-covered rock faces into a cool, green gully in Little Toorongo River.

    Further north, the Mount Baw Baw Alpine Resort offers year-round adventures. In winter, the mountain attracts skiers and snowboarders. The warmer months are just as compelling, with scenic drives to see alpine wildflowers, mountain bike trails and panoramic hiking routes that open across the plateau.

    Cyclists and walkers looking for a more relaxed pace can follow the Rokeby Neerim Rail Trail , which traces a former railway line through farmland and small Gippsland villages. The mostly flat trail passes rolling paddocks, creeks and historic bridges, making it an easy way to drop it down a gear when exploring the countryside.

    Taste the best eats of West Gippsland

    Hogget Kitchen west gippsland
    Taste the best of the region at Hogget Kitchen.

    For many travellers, the real drawcards of West Gippsland are the food and wine. The region sits in the heart of Victoria’s fertile dairy country, and that agricultural backdrop has helped shape a dining scene where seasonal produce and local provenance take centre stage.

    Hogget Kitchen has helped put Warragul firmly on the radar for serious regional dining in West Gippsland. Here, head chef and owner Trevor Perkins runs the kitchen alongside well-known winemakers William (Bill) Downie and Pat Sullivan. Hogget Kitchen lives up to its promise of exceptional destination dining; what lands on the table depends largely on what nearby farms have harvested that week as well as a wine list from Wild Dog Winery and other Gippsland producers.

    Warragul is also where you’ll find Messmates Dining where the kitchen team is led by Michelin-trained chefs. The Euro-leaning bistro and wine bar brings a polished edge to the local dining scene using produce sourced from across West Gippsland.

    For something more casual, the century-old Noojee Hotel is the kind of hub that every traveller dreams of finding after a long drive. Expect generous pub classics served on the sunny deck in summer or beside the crackle of a log fire in winter.  Nearby, rustic Toolshed Bar, Bistro & Cabins is the place to go for a wood-fired pizza topped with smoked local trout paired with Gippsland wine, making it a rewarding stop for lunch or an overnight stay.

    Time your visit with the Truffle Festival

    Food lovers visiting in winter should consider timing their trip to coincide with Noojee Truffle Festival , running from 10 July to 2 August 2026. The inaugural event celebrates the region’s emerging truffle industry with tastings, special menus and events built around one of winter’s most prized ingredients.

    Start planning your long weekend in West Gippsland at visitgippsland.com.au .