How Australia’s tourism industry is leading the way in sustainability

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When it comes to scoring Australia’s sustainable report card, the travel and tourism industry has the opportunity to become a high achiever; let us explain.

Is it any wonder we’re yearning for the pure escapism of travel? The sobering realities of life in 2022 – from catastrophic floods to coral bleaching to the ongoing spectre of COVID-19 – are enough to send even diehard optimists scurrying for their suitcase. But when the act of escaping can also contribute to the very problems causing our hopelessness – particularly when it comes to the health of our planet – future-minded travellers are right to be asking: is travel in Australia sustainable? How does our country measure up?

Australia needs to do more to fight climate change

To be frank, in general, Australia needs to pull up its socks. The country’s embarrassing (lack of) progress on the United Nation’s Sustainable Development Goals saw it ranked dead last in an assessment of 60 countries for its policy response to the climate crisis. (And who can forget the dubious honour of winning the Colossal Fossil Award at COP26 in October 2021?) But when it comes to sustainability in travel specifically, Australia’s report card shows far more promise. In fact, the travel and tourism industry is shaping up as a key driver in the push for change.

As Tourism Australia’s head of sustainability, Penny Rafferty, puts it, the impetus for sustainability is baked right onto the very things the industry is built on. “The reasons people come here are our nature and wildlife. Our aquatic and coastal beauty. Our clean cities, and our incredible food and beverage scene, which is only made possible because we have clean air, water, soil, and vast, relatively unspoilt lands," she explains.

It makes sense. Why be in the game of taking visitors to see the Great Barrier Reef, for example, if you’re not doing everything in your power to protect it?

Turtle Great Barrier Reef Australia
Help protect the Great Barrier Reef. (Image: Tourism Port Douglas and Daintree)

Sustainability a core motivator for tourism operators

For many tourism operators (especially ECO-certified operators), sustainability has been the modus operandi from day one. For the rest of us, it may have taken a pandemic for us to recognise the impact of our jet-setting ways – brought home, no doubt, by images of Venice’s pristine waterways and Barcelona’s surreal crowd-free streets, transformed due to the sudden absence of the tens of thousands of tourists who’d usually flock to these cities on a daily basis. But it’s a positive side effect of COVID-19 we’re glad to be afflicted with, and one backed by data: research commissioned by Booking.com in the midst of the 2021 lockdowns found 61 per cent of travellers credit the pandemic for making them want to travel more sustainably in the future.

A man walks through the bush on the Central Coast, Australia
We’ve never had so much awareness and so much choice when it comes to voting with our tourism dollar. (Image: James Vodicka)

Sustainability needs to be about more than just the environment

Indeed, the pendulum has now swung so far that sustainable travel is ‘trendy’. Happily, clickbait headlines and earth-toned Instagram accounts are not the extent of the movement. The real changes are happening on the ground, and are being shaped by a fast-growing realisation that a truly sustainable travel industry can’t limit its focus to environmental concerns, but must also consider the sustainability of economies, communities and cultures.

Indigenous Tour of Royal Botanic Garden Sydney
Embark on an Indigenous-led tour of Sydney’s Royal Botanic Garden. (Image: Destination NSW)

Examples that have earned big ticks on our report card include national parks being handed back to Traditional Owners, destinations receiving eco-certification, and companies heeding the call from their customers and seeking accreditation with organisations like Ecotourism Australia or B Corp. We’ve never had so much awareness and so much choice when it comes to voting with our tourism dollar.

Coffs Coast with Wajaana Yaam Adventure Tours
Explore the Coffs Coast with Wajaana Yaam Adventure Tours. (Image: Destination NSW)

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How to make your tourism dollars count

As you’d expect, those very dollars are also key drivers of industry change – attracting sustainable travellers means big bickies. The latest findings from Tourism Australia’s Consumer Demand Project showed sustainability was ‘very’ or ‘extremely’ important to almost 50 per cent of travellers when organising a holiday, and crucially, that travellers continue to seek experiences that are not only good for them, but good for people and places they love.

Now that the conversation around sustainability has moved from the ‘Why?’ to the ‘How?’, we’re planning our itineraries accordingly. We’re actively seeking out nature-based getaways and Indigenous led tourism experiences. We’ve realised the appeal of isolated, off-grid cabins and agritourism-style farm stays over cookie-cutter hotels. And we feel empowered to ask questions, and to expect sustainability to be part of any experience we’re considering.

An off-grid stay at a tiny cabin
Travellers have realised the appeal of isolated, off-grid cabins and agritourism-style farm stays over cookie-cutter hotels. (Image Source: @the.wandering.boys)

A holistic approach to sustainable travel

For Rafferty, the only (ahem) sustainable approach to sustainability is a holistic one. “What I ask operators… is, ‘How does a product or experience have incremental positive impact on the environment that it operates in, the community that it engages with… and the culture, or cultures in our case, that it represents?’ "

This holistic viewpoint can also serve as a lens to place over all of our travel plans. How do we get there? Where do we stay? What do we do while we’re there? And how can we leave it better than we found it?

If we look at transport as the first step in the process, big providers such as Qantas have clear strategies and, as Rafferty puts it, “The airline has got some pretty audacious goals".

Qantas moves towards net-zero emissions

With a commitment to achieving net-zero emissions by 2050, tackling single-use plastics was first in the firing line. In the past three years, Qantas has cleared more than 80 million single-use plastic items out of operation, but it will take about five more years to phase them out completely. More pressing are the momentous carbon emissions created by flying, especially when aviation is predicted to grow by up to 300 per cent by 2050.

It’s why Qantas has committed $50 million towards the development of Sustainable Fuels (SAF) in Australia, setting a target of 10 per cent SAF in fuel uptake by 2030, and about 60 per cent by 2050. Its flights from London have been using a blend of sustainable fuel since the start of the year but, domestically, Australians need to look at options beyond flying, where possible, or at least ensure we fly direct and offset, which could include taking advantage of reward programs such as Qantas’s Green Tier.

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Getting around sustainably on the ground

On the ground, Australia’s long-distance rail options score a C minus at best, which means road trips have remained an attractive option when it comes to domestic travel. But drivers are starting to think about sustainability – astronomical petrol prices fuelling the conversation – with electric vehicle sales tripling in Australia in 2021.

It’s still in its infancy, but Gold Coast start-up Outbound is putting the focus on ‘shared mobility’, placing electric vehicles and e-bikes into hotels, which can be hired through its app. Its first Tesla is now available for guests at Mantra at Sharks in Southport to book for $30 an hour and co-founder and CEO Luke Rust says they plan to be in 10 more hotels by the end of the year.

This hourly hire concept has been embraced by both hotels and consumers. “People are realising… they need to use a car while they’re visiting somewhere rather than renting a car for two weeks and using it three times," Rust says.

“There is this incredible collaboration between businesses and individuals who are driving sustainability in a very positive way," Rafferty reflects. “There’s an understanding that we either all win or we all lose basically. And so collaboration is an absolute hallmark of travel as a force for good."

Emus in Flinders Ranges National Park
When it comes to sustainability we either all win or we all lose. (Image: Michael Waterhouse Photography)

Sustainable accommodation options

In Australia, it’s our younger generations leading the charge when it comes to sleeping sustainably, with research by IHG Hotels finding the average young Aussie adult would be prepared to pay up to 34 per cent more for green accommodation. Catering to demand, its newest hotel brand, voco, is introducing a fleet of handcrafted bamboo bicycles for guests to use free of charge across five Australian and New Zealand locations.

A bicycle with flowers in the basket leans against a gray wall
Businesses are putting more stock into bikes, e-bikes, and electric vehicles for guests who wish to travel around the area. (Image: voco IHG Hotels)

Other hotel groups – large and small – are making similar moves to sex up sustainability efforts. After trialling the concept for a year, Ovolo converted all of the restaurants in its hotels across Australia to plant-based menus in February. The Ovolo team has even created a white paper to help out other companies looking to move to a vegetarian-led philosophy in the hope it will encourage more industry collaboration.

For Rafferty, what makes considered initiatives like these score an A plus is they don’t just make for better sustainability outcomes and a better future, but also for better travel. “Knowing that you are enjoying it, but your kids and grandkids are going to enjoy it too… isn’t that a richer experience?"

For more tips and advice visit our guilt-free guide to sustainable travel.
Celeste Mitchell
With visions of hosting Getaway, Celeste Mitchell graduated with a Bachelor of Journalism and entered the hard-hitting world of boy bands, puberty, and fashion, writing for magazines like Girlfriend, Total Girl, CLEO and TV Hits in the early noughties (there was a lot of Twilight references). Since switching gears to full-time freelancer in 2013, focused exclusively on travel, she’s criss-crossed the globe, opened a co-working space, lived in Mexico, and co-founded slow and sustainable site, Life Unhurried. The Sunshine Coast-based author (Life Unhurried & Ultimate Beaches Australia, Hardie Grant) and mum of two regularly pinches herself that she gets to explore new places and ask all the nosy questions she wants in the name of work.
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Discover the Yarra Valley town made for slow weekends

    Kellie Floyd Kellie Floyd
    Once a service town for gold miners, Healesville has evolved into a destination brimming with character.

    If you trace your finger to the heart of the Yarra Valley on a map, you’ll land on Healesville – a charming little town framed by towering gums and rolling hills. Its main street is lined with cosy cafes, a bookshop, silversmiths, boutiques and a providore stacked with artisan breads and cured meats. In other words, all the essentials for a leisurely weekend. Just beyond the shops, parklands invite picnics, bush trails suggest a wander, along with an old tourist railway, distilleries and award-winning vineyards. Originally a service centre for the goldfields, the railway soon brought visitors seeking fresh mountain air. Today, it’s the kind of place that rewards a slow stroll.

    Staying in Healesville

    the lounge in one of the cosy villas at Healesvillas
    Inside one of the cosy villas.

    If sweeping mountain views are part of your accommodation prerequisite, Healesvillas are two architecturally designed villas sleeping six guests, complete with landscaped al fresco areas and a fire pit. Wander into town to visit Cheesemonger Sophie to help craft the perfect platter, and Barrique Wine Store for a local red, before returning to soak up the views.

    Dining out in Healesville

    small plates at No. 7 Healesville
    No.7 offers small plates and tasting menus centred on seasonal produce. (Image: Ben Frazer)

    For breakfast, head to My Little Kitchen Cafe , a cheerful spot on the main street known for its strong coffee and warm hospitality. Herd is a low-lit spot with serious style, serving up modern comfort food, or to sit beside wine barrels and underneath chandeliers head to No. 7 Healesville , a wine bar and restaurant in a converted warehouse.

    Drinking in Healesville

    a cocktail at Four Pillars Gin Distillery
    Enjoy a cocktail at renowned Four Pillars Gin Distillery. (Image: LVDI)

    Take a tour or sip your way through a tasting paddle at one of Australia’s most famous gin distilleries, Four Pillars Gin . If visiting a boutique winery is on the list, Boat O’Craigo wines has sweeping views over the vineyards to the hills beyond. The newest addition to the local drinking scene, Zoncello Yarra Valley serves a must-try Limoncello Spritz.

    the Boat O’Craigo winery
    Boutique winery Boat O’Craigo. (Image: Rob Blackburn)

    Healesville highlights

    If you’re after a one-of-a-kind piece of jewellery, Silvermist Studio designs beautifully unique pieces. Lifestyle store Morris et al is filled with women’s fashion and homewares, and because everyone deserves a good book, Verso Books is a cosy independent bookshop with carefully chosen titles.

    Head to Healesville Sanctuary to get up close to some of Australia’s wildlife. If the weather is on your side, pack a picnic and head to Maroondah Reservoir Park to climb the steep dam wall, where kids and adults alike can’t resist testing out the booming echo. And if you feel like stepping back in time, board a vintage train at the Yarra Valley Railway .

    the Puffing Billy Railway
    Step back in time at the Puffing Billy Railway. (Image: Visit Victoria)