Top 10 services all airports must have

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Ever wondered how long you’ve wasted just waiting around at airports: in transit, delayed or just turned up too early? Steve Madgwick has…

But as the waiting is (to a certain extent) inevitable, the peops at Australian Traveller started wondering what new services could Australian airports have that would help melt away those wasted hours constructively (or otherwise). Some airports already have them, some need them and some will likely never get them, but here are 10 services that we think all airports should have!

1. Sleep capsules

Thinly padded waiting lounges or pulling up your own patch of carpet no longer cuts it, we want sleeping pods, like the ones in Abu Dhabi Airport. The by-the-hour chairs have a shutter over the top and, most importantly, fold completely flat.

2. Nail bar

Instead of having to worry about finding someone to buff and polish you at your destination, why not check in and have them done instead of staring at the departures board. Saves you having the “nail file isn’t a weapon" argument going through security too.

 3. Showers

First and business class aren’t the only jets setters that deserve a proper freshen-up. We mean real, sparklingly clean showers with proper vestibules where your carry-on won’t get saturated. Fresh towels are a must too (because who carries around a spare Missoni in their hand luggage) so be prepared to pay a few dollars for the experience.

4. Running Track/Gym/golf driving range

All that space and all that plane food means the couple of hours’ delay might be a sound time for a couple of laps around the terminal. In-terminal by-the-minute gym equipment would also be good way to help prevent deep vein thrombosis onset. Obviously, must be used in conjunction with the posh showers mentioned above.

 5. Personal cinemas

Sick of staring at the 24 news feed on the terminal television monitors? What about intimate, one-person rooms where you can pay a little spare change for a variety of shows, tailored to your length of wait? Plane coming soon: An episode of The Big Bang. Long delay: Start with one episode of Game of Thrones and work you way through as required.

Need tips, more detail or itinerary ideas tailored to you? Ask AT.

AI Prompt

6. Masseuses

Some airports in Australia already have massage shops, such as Mandarin Massage at Sydney Airport , but we believe that they are must – and the more choice the better value (theoretically at least). Nothing calms you down for a long-haul flight like a good shoulder rub (matched with a nice glass of Sémillon as well).

 7. Segways

Last-minute purchase at the other end of the ridiculously long terminal? No problem, jump on your complimentary Segway (stand-up electric scooter). We suggest designated Segway-only lanes to prevent Seg-and-runs.

 8. Local produce restaurants

Airports worldwide can feel generic, sterile and lacking in local flavour. We think that Cooper’s Alehouse at Adelaide airport is setting a great example of showcasing truly local products. Restaurants serving regional wines and locally grown produce should be mandatory, perhaps displacing a few of the overpriced multinational takeaways along the way.

 9. Funpark for the kids

Some airports, such as Singapore’s Changi, cater for kids, with its four-storey slide, but we think airports should go one step further. Long delay and the kids are screaming? Jump on the in-terminal roller coaster and scare the wait out of them.

10. Hairdresser/barber

We think the guys would feel oh-so practical using their delay time to get a trim from a good ol’ fashioned (reasonably priced) barber. Not sure how women’s hairdresser would go though – a couple of hours is not quite long enough to build up that ‘special’ trust.

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Victoria’s most memorable guided tours to book now

    Lara Picone Lara Picone
    Get around the natural beauty and bounty of regional Victoria on a guided tour that reveals extraordinary moments from coast to country.

    Walk the Great Ocean Road

    forest walk along the Great Ocean Road
    Swap your car for walking shoes on the Great Ocean Road.

    The Australian Walking Co’s immersive three-day, lodge-based walk is absolute bucket-list fodder. The easy-going, guided coastal hike is marked by epic scenery and end-of-day luxury. You’ll have no need for heavy packs or tents, instead expect fresh-caught crayfish, post-walk canapés and local wines. Each day explores the drama of this ocean-facing landscape with an approachable three-hour-ish walk, leaving plenty of time to unwind at the lodge.

    Swim with seals and dolphins at Port Phillip Heads

    dolphins swimming in Port Phillip Head Marine Park
    Swim with dolphins in Port Phillip Head Marine Park.

    Dive into Popes Eye, within Port Phillip Heads Marine National Park, for this wild swimming experience with mankind’s BFFs of the sea. On the See All Dolphin Swims 3.5-hour experience, departing from Queenscliff, you’ll begin in shallow, calm waters before venturing off to Chinaman’s Hat and beyond to meet seals and dolphins in their own habitat. All gear is provided and all ages are welcome.

    Get your ghost on in the Grampians

    For those with a penchant for the paranormal, get ready for goosebumps when you embark on the Lantern Tours J Ward Paranormal Investigation excursion that takes place under the moonlight in the west wing of Aradale Lunatic Asylum. As you keep a lookout for supernatural activity, you’ll enjoy tales of the criminally insane inmates that will make the hairs on your neck stand to attention.

    Paddle along the mighty Murray

    a woman on a stand-up paddle board along the Murray
    Glide along the scenic Murray on a stand-up paddleboard.

    Swoosh softly through the silky waters of the mighty Murray on a stand-up paddle board with Echuca Moama Stand Up Paddle . This gentle downstream sojourn meanders for one-and-a-half hours covering 4.5 kilometres of the river, taking in the beauty on the banks and the vibrant birdlife.

    From Echuca Moama slip under the Moama Bridge and glide beside its iconic paddlesteamers and the historic port.

    Sip and cycle in the Yarra Valley

    cyclists exploring Yarra Valley
    Cycle around Yarra Valley wine country.

    Wine and wheels make a great pairing on the Tour De Vines six-hour Yarra Valley tour that weaves through vine-threaded roads. It’s a relaxed pace along 20 kilometres of the Warburton Rail Trail as you spot native birds and stop in at local vineyards and produce stores. You’ll pull in at a local winery for a tasting and enjoy lunch before hitting up a couple of cellar doors. Depending on your pedal power, there may be time to sneak in a visit to a chocolate or cheese factory.

    Dig for gold in Bendigo

    Think you have what it takes to unearth a gilded treasure? Try your hand at prospecting and learn the art of gold-digging (in the geological sense) on the two-hour Gold Nugget Hunter tour in the Loddon Valley. On the tour, mine the wisdom of locals Shane and Jackie – who have honed their hobby of gold-detecting into an art – to learn how to read the land and use a gold detector. You may even go home with a nugget of your own.

    Cruise around Wilsons Promontory

    the Skull Rock in Wilsons Prom
    Cruise around Skull Rock in Wilsons Prom. (Image: Connor Vaughan)

    It’s a thrill to drive directly from the sand into the waves aboard the Wanderer Adventures ’ bright-yellow amphibious boat. On this 2.5-hour tour, you’ll skip along the water to take in Wilsons Prom’s top highlights, such as the imposing Skull Rock, The Glennies, Anderson Islets and Anser Island. Spot seals, penguins and seabirds as you absorb the tranquillity of this stunning environment.

    Walk with llamas in the Macedon Ranges

    a llama in the Macedon Ranges
    Make friends with a llama in the Macedon Ranges.

    If you’ve always felt an affinity for long-lashed camelids, then bonding with a llama on a leisurely walk might just be the thing for you. Opt for either a three-hour, five-kilometre hike or a longer 12-kilometre trek along the Domino Rail Trail paired with a gentle, hooved friend. Things kick off with a llama orientation, where you’ll learn how to lead and look out for your new mate before you hit the track. It’s a lovely way to explore the beauty of the region with a sensitive and curious companion by your side.

    Go underground in the Grampians

    a subterranean tour of Seppelt Wines
    Take a subterranean tour of Seppelt Wines. (Image: Ben Savage/We Are Explorers)

    Oenophiles and cave-lovers alike will enjoy going underground at Seppelt’s ‘Drives’ . The largest underground cellar in Australia, The Drives were dug by local goldminers in 1868 and meander for three-kilometres – keeping wine treasures at a temperate 16-degrees year-round. A 50-minute tour through the heritage-listed granite tunnels happily conclude with a tasting of the label’s celebrated sparkling wines.

    Discover island life in the Mornington Peninsula

    a guided tour of French Island
    Discover the Mornington Peninsula’s flora and fauna on a guided tour of French Island.

    Eject from the mainland on a catamaran bound for the wildlife haven of French Island with Naturaliste Tours . Once you disembark from the boat, you’ll hop into a 4WD to explore the pristine flora and fauna, from salt marshes to vast Fairhaven Beach.

    Look out for echidnas and koalas and enjoy short walks and historic sites on this half-day tour.

    seals in Wilsons Prom
    The southernmost tip is a haven for wildlife. (Image: CMcConville)